Customer Service Administrative Assistant

TEDDI TESCH

*** ******* **., *** ****• New Carlisle, IN 46522

*****-*@*******.*** • 574-***-****

SUMMARY OF QUALIFICATIONS

Skillful and dedicated Administrative Assistant with extensive experience in the coordination,

planning, and support of daily operational and administrative functions.

Demonstrated capacity to provide comprehensive support for executive-level staff including

•

extensive phone communications, written communications, data input, and effectively

managing all essential tasks.

Highly focused and results-oriented in supporting complex, deadline-driven operations; able

•

to identify goals and priorities and resolve issues in initial stages.

Proficient in Microsoft Office System, Microsoft Windows® operating system, type 60 wpm

•

with complete accuracy.

PROFESSIONAL EXPERIENCE

BUILDING PERFORMANCE INSTITUTE – MALTA, NEW YORK

2008 to Current

Certifications Assistant

• Document preparation

• Determining certifications for candidates

• Customer Service

• Database maintenance and troubleshooting

• Participation in developing new testing requirements

KARE-TV – GOLDEN VALLEY, MINNESOTA 2000 to 2008

National Traffic Coordinator

• Independently worked with salespersons and advertising agencies

nationwide to receive and interpret traffic instructions

• Logged incoming commercials to run throughout the broadcast day

• Maintained commercial tape library

• Successfully scheduled and handled all political spots during elections, as well as all

spots nationally purchased during the Olympics

• Assisted in monitoring commercials for inappropriate content

• Customer service and switchboard relief as needed

• Produced and edited the KARE11 newsletter Quips and Clips

• Volunteered in various charitable campaigns sponsored through KARE11

MIDWEST SPORTS CHANNEL (FOX SPORTS NET) – MINNEAPOLIS MINNESOTA 1994-2000

Traffic Coordinator

• Independently worked with salespersons and advertising agencies

nationwide to receive and interpret traffic instructions

• Logged incoming commercials to run throughout the broadcast day using the STARS

II+ traffic system

• Maintained commercial tape library

• Log reconciliations

• Customer service

• Produced a half hour sports highlights show titled Sports Shorts

Master Control Operator

• Responsible for on-air programming

• Commercial insertion

• Coordination of live professional and college sports

• Responsible for the training of new operators

EDUCATION

HILLSDALE HIGH SCHOOL – HILLSDALE, MICHIGAN 1979-1982

Hennepin Technical College – Eden Prairie, Minnesota 1992-1994

Certificate in Television Production

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate