Project Manager Management

Ben Satterwhite

Contact 850-***-****

**************@**********.***

Summary Ben has 12 + years' SAP experience and 12+ years' industry experience. He

has served as consulting project manager on one SAP project where he has

demonstrated his strong project management skills and strong PSCD (Public

Sector Collection and Disbursement) and SLCM (Student Life Cycle

Management) configuration skills using FI-CA Module. Ben has served as

Team Lead on 5 projects utilizing strong FICA (Financials and Contract

Accounting) PSCD, and Biller Direct configuration skills.

He has participated in one project in the role of project manager (5 Year

project). Prior to project management, he participated on five projects

in the role of PSCD Team Lead. He is also ASAP Methodology certified and

his configuration skills include FICA (General Ledger, Accounts Payable,

Accounts Receivable) Public Sector Collection and Disbursement, and

Student Life Cycle Management. In addition, he has a solid understanding

of SD (Sales & Distribution), H/R and CRM which makes him a strong

integration analyst.

Ben has strong presentation skills demonstrated in his role as project

manager, and in sales presentations and demonstrations. He has delivered

presentations at State of Michigan, State of New Mexico, I.R.S and Mexico

in the PSCD module along with Biller Direct.

Ben's experience in the Financial Services industry, including senior

management positions as AVP for loan processing at Tallahassee State Bank,

and Branch Manager for First Federal Savings and Loan, is the foundation

of his solid understanding of financial operations, systems, and

processes.

B.S. Consulting LLC

03/2009- Present

Large Utilities project post go-live support ECC 6.0 12/09-08/10

Reviewing credits from charged off accounts and applying to current

accounts

Reviewing Accounts and writing off bad debt accounts

Writing specs for Collection Agency reports

Testing Dunning Programs for post Go-Live

Trouble shoot defects and take appropriate action to resolve issues

Team Lead on Utilities project upgrading FI-CA from 4.6 C to ECC 6.0

08/09-11/09

Areas of responsibility include testing all areas of FI-CA on ECC 6.0

Developing test scripts where functionality has changed from 4.6 C to ECC

6.0

Upgrading Biller Direct from 4.6 C to ECC 6.0

Integration testing of all modules related to FI-CA

Worked on major Federal Government Project using FI-CA PSCD ECC 6.0

03/09-11/09

Areas of responsibility PSCD Cash Desk

Writing functional and development specs for Cash Desk Functionality

Develop strategy for Unit, String testing and Integration testing

Develop technical spec for processing payments though multiple interfaces

Axon Corporation 07/2008-02/2009

Project

Experience Managing Consultant

Troubleshoot projects that need specialized solutions. Worked on two

utility company projects that are on SAP ECC 6.0 FI/CA. In both

projects, work efforts centered on the Blueprint process.

McDermott International- Blueprint process for Realization, areas of

responsibility included A/R and A/P and Banking Application.SAP ECC

6.0 ISU FICA was software client utilizing.

Gainesville Regional Utilities - Blueprint process for A/R Process

using SAP ECC 6.0 ISU FICA. Also reviewed dunning process with client

that was already in Production system

PASSHE State System Of Higher Education, Harrisburg, Pa.

03/2003-07/2008

Project Manager

Assumed all project management responsibilities leading a project

team of 25 consultants and 31 client team members through the

implementation of SAP ERP 6.0, FI-CA -Campus Management and CRM 6.0

with integration to Core FI/HR modules.

Design Project plan from Blueprint to Post Go-Live support, ASAP

methodology was used in building 8500 + line Microsoft Project plan.

Plan involved Integration of the following Modules:

HR/FI/SD/FI-CA/Biller Direct/TM/Campus Management and ESS(employee

self service).

Ben designed detailed task reports to reflect each week on where

project stood and what needed to be escalated to PMO.

Ben is responsible for keeping the project on schedule within scope,

and on budget. These responsibilities include reviewing managing

consultant resources' time, managing the work to the project plan

using Project Server, and maintaining project documentation.

Responsible for Configuration of Campus Management Student Financials

Supervised the development of all PSCD/SLCM training materials and

business process procedures.

Developing work plans, managing deadlines, coordination of

teams/sub-teams, estimating project skill requirements, defining &

agreeing on deliverables/milestones/scope, communicating status &

vision to client management and stakeholders, overall team

management, risk management.

As a Certified SAP Integrator Ben understands how all the SAP modules

integrate with each other and what effects they have.

The Internal Revenue Service, Washington, D.C.

11/2002-02/2003

Team Lead PSCD -FICA- (Tax and Revenue Project)

Special 3 month project to show case PSCD to I.R.S. for 7 Tax Types

Team lead for configuration of PSCD ( Chart of Accounts, Dunning

Process, Invoicing, Tax Payer Overview screen, Cash Desk, Adobe

Interactive forms, Correspondence Smart Forms

Presented PSCD Tax Payer Process to Board of I.R.S.

State of Ohio, UCC Division, Columbus, OH

02/2002-10/2003

Team Lead PSCD(FI-CA) / Biller Direct

Responsibilities included: Setting up PSCD (Chart of Accounts, Biller

Direct, Dunning, and Installment plans, Cash Desk, Inbound

Correspondence, Outbound Correspondence, SAP Script and Integration

to CRM).

Testing of all aspects of PSCD

Documentation of all PSCD functions used on project

The Town of Abingdon Va., Abingdon VA

08/2001-01/2002

Team Lead-PSCD - FICA - Contract Accounts Receivables and Payables

Consultant

Assumed responsibilities for the configuration, testing, and

validation associated with the implementation of SAP PSCD-FICA (

Public Sector Collection and Disbursements) and SAP CRM Service

Notifications

Additional Responsibilities included: Configuring Biller Direct for

Citizens to pay water and light bills.

Develop Dunning Process for late paying customers

Developed CRM Service Notifications for Citizens to report Utilities

outages and road hazard problems

Served as End User Authorization Lead responsible for the design,

development and testing of End User Security Roles for PSCD end

users.

Team Lead consultant for Biller Direct, all configuration (TRM, CRM

and Biller Direct), Lead on Blueprint process, TRM and CRM testing,

Developed training material for customer, first implementation of

Biller Direct in US

Florida Department Revenue

09/1997- 06/2001

Team member for Tax and Revenue Module (currently PSCD)

Responsibilities included: Worked directly with SAP AG to develop TRM

module from FICA module, Dunning process for Sales and Use Tax,

Inbound and Outbound Correspondence process (over 50,000 letters

monthly), Integrated Tax collection process with SAP.

Served on End User Authorization Team responsible for the design,

development and testing of all End User Security Roles.

Team member for the development of all FICA training materials and

business process procedures

Assisted in Blueprint work for project, Collection process

Configuration, Collection process testing (Dunning, collection

letters, Collection Agency files, etc.), Assisted in writing training

material for users, Developed Customer Overview Screen that was put

into core SAP software, Designed Dunning process with user exits for

Call center functionality and Collection Agency program

Expertise Tax and Revenue Management (Public Sector Collection and Disbursment;

FI-CA) Release 4.6 C to ECC 6.0

FI-CA 4.6 c to ECC 6.0 12 + Years expierence

Biller Direct-FI-CA

CRM web service notifications

Case Management

SAP Certified Integrator

Training Campus Management (SLCM) release 4.72 thru ERP 6.0

SAP Certified Integrator (TACRM1 and TACRM7)

SAP Certified CRM

Public Sector Academy

IPS 910 -Special Functionality for Public Sector

WNA010 Tax and Revenue Management IS-PS-CA

AC010 Financial Account & Reporting

Employment B.S. Consulting, LLC

History Monticello, Fl 03/2009-Present

President

Axon Consulting

New Jersey, NJ 07/2008-02/2009

B.S. Consulting, LLC

Monticello, Fl 03/2007-06/2008

President

SAP America, Public Sector

Philadelphia, PA 07/2001-02/2007

Florida Department of Revenue

Tallahassee, Fl 09/1997- 06/2001

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