Customer Service Supervisor
Resume:
Karen J. Blake
Collierville, TN 3801
abj04e@r.postjobfree.com
EXPERIENCE:
July 2006-Feb 2010
STARBUCKS Germantown, TN 901-***-****
Shift Supervisor
Responsible for training of new employees
Handle customer complaints and assure they leave satisfied
Balance cash drawer for next shift
Food and beverage provider
Maintain cleanliness of store to OSHA and ECCO Standards
Customer service
August 1998 -May 2009
HOMESCHOOLING Collierville, TN
Principle/Teacher
Arranging curriculum for three children for the year
Responsible for time and attendance for each child
Maintains and records grades for each child
Nov. 1996- May 1988
Shady Grove Elementary School Memphis, TN
School Volunteer
Assisted in maintaining School Library
Supervised children in library and lunchroom
April 1996-Nov 1996
HOME DEPOT Wolfchase Galleria Memphis, TN
Vault Supervisor
Responsible for Balancing Cashiers Drawers
Daily deposits
Company Safe Balance
Nov. 1990-Aug 1991
MAINZ COMMISSARY/PX Mainz, Germany
Bakery/Frozen Foods Representative
Responsible for daily ordering of bakery and frozen food supplies
Responsible for the presentation of goods to the public
Received and stocked department
Aug. 1986- Nov 1988
RESIDENCE INN Memphis, TN
Front Desk Clerk
Checked guest in/out of hotel
Provide excellent customer service
Handle and balance cash drawer
Oct.1982-Feb 1986
AYER DISTRICT COURT Ayer, MA 978-***-****
Procedures Clerk II
Recorded dispositions of court cases
Accurately manage defendants and court records for arraignments and trials
Responsible for processing court records through legal departments
Assist Lawyers, Probation Officers and Law Enforcement with court documents
and records
Responsible for maintaining filing system for legal court documents once
they were completed through the legal system.
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