Customer Service Insurance

Location:

Posted:

October 07, 2010

K imberly C Allen

Rockford I L 61109

abj03c@r.postjobfree.com

Objective:

A highly dedicated and disciplined professional seeking to contribute to and grow

w ith a dynamic, progressive, and innovative organization. Recognized as a self

d irected performer, consistently completing assignments proficiently and

p roductively. Able to effectively and efficiently resolve issues and meet and achieve

challenging goals and objectives.

Skills/ Achievements:

Computer Experience in MS Word, Excel, Laserpro, Finance Center and Access.

Demonstrated excellent customer service skills over many years.

Employment H istory:

Amcore Bank, now Ha r r is Rockford I L 10/16/2000 – 9/17/2010

Assisting internal and external customers with questions pertaining to loans and

t heir functions on our operating systems which resulted in satisfied customers.

I nstrumental in t racking insurance on commercial, mortgage and retail loans.

Force placing insurance when necessary. Allocated funds to pay escrowed bills for

a ll loan portfolios. Contacted many insurance companies and customers to follow up

on policies which minimized r isk.

A udited and maintenanced new loans and exception reports. Reviewed loan

documents for original signatures, recording of mortgages, assignment of rents,

t i tles, ucc’s and verified if received back.

Eagle Foods Rockford I L prior to 2000

Cashier

Education

Auburn H igh School graduate

Attended Rock Valley College studied business courses computer & data

p rocessing