Michele M. Conklin

**** **** **** **** ***

Springfield, Missouri 65807

417-***-****/417-***-****

OBJECTIVE:

To effectively utilize my strong customer service background to promote

revenue in a rewarding management position

PROFESSIONAL EXPERIENCE:

My Place Lounge, Inc., Springfield, Missouri

General Manager 1994-Present

Expanded business from 2,000 - 4,000 square feet increasing gross

sales by 500% from $75,000 in revenues to over $450,000 annually

Prepared a marketing plan which increased customer base by 37% in two

years

Maintained all accounting paperwork including tax preparation,

payroll, expenses and revenues, and daily reports

Prepared company policy manual as guidelines for employees

Hired, trained and managed 6-10 permanent employees

Raised over $30,000 for Multiple Sclerosis and other non-profit

organizations

The Cigar Shoppe, Inc., Springfield, Missouri

Owner/Operator 1999-2002

Managed store

Maintained all accounting paperwork

Developed advertising campaigns for radio and trade show events

Researched and ordered store inventory

Designed and developed interior design of the store

Sales Force of Springfield, Springfield, Missouri

Administrative Assistant in Food Brokerage 1988-1990

Received one of only two "Facilitator of the Year" award for five

state area

Prepared master distribution report of sales staff with item codes,

pricing and current and upcoming promotions for four major warehouses

Prepared financials and sales flyers for 16 major accounts

LEADERSHIP EXPERIENCE:

WIN, (Women in Need), Springfield, Missouri 2003-2005

Board of Director

Personally organized fundraising activities including auctions and

"Pot of Gold" which raised over $20,000 for the organization

Interviewed applicants

National Federation of Independent Business (NFIB)

Leadership Counsel

Discussed issues and lobbied for results that directly affect small

business

EDUCATION:

B.A., Business Communication, Rockhurst College in Kansas City, Missouri

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