Customer Service Sales
Resume:
Sarah A. Guidi
**** ********* *** **** **, ***** . 724-***-**** . abizz8@r.postjobfree.com
CAREER PROFILE
A career position that will best utilize my skills and experience in a
capacity
offering growth and advancement
SUMMARY OF QUALIFICATIONS
. Organizational Skills . Marketing and Public Relations
Business Planning and Execution . Event Planning . Trend Reporting
Customer Service . Retail Sales Management . Visual Presentation
. Staff Training and Development . Interpersonal Skills
RELEVANT EXPERIENCE
MARKETING AND PUBLIC RELATIONS
Desert Music Group Scottsdale, AZ November 2008 - April 2009
Marketing and Public Relations Associate
Collaborated in a team setting to develop marketing and public relation
plans for musicians and artists
Contacted music supervisors for film and TV, major syndicated talk shows in
both radio and TV, and various entertainment publications
Oversaw the development and maintenance of all social media activity
Worked to develop business plans for other ventures within Desert Music
Group
Participated in the Intern Training Program:
Involved in intern hiring process including resume review and interview
Assessed intern strengths and provided consultation on appropriate
placement of interns based on skills
Trained newly hired interns on day-to-day operations and specialized
projects
Provided feedback to interns in a timely and professional fashion
Assisted in providing re-training and remediation when necessary
Illuma Studios Scottsdale, AZ September 2008 - November 2008
Public Relations Intern
Hired into the Desert Music Group as a result of quality performance during
internship period
Actively wrote and edited various pitches for National Laser Institute and
Desert Music Group
Reached out to media outlets and followed-up with contacts to secure
placements
Compiled thorough lists of contacts using Cision Media Source
Prepared weekly reports, and sat in on staff meetings
Preformed general office work: answered and directed calls, sent out press
releases, formatted documents
Anthem Entertainment Boston, MA June 2007 - August 2007
Event Assistant (Intern)
Provided assistance to the event planner in the preparation and execution
of events
Organized and presented information in specific formats
Corresponded with artists all over the east coast to schedule performances
in multiple target cities for Anthem Concert Series
Attended and helped oversee musical performances at various locations
throughout Boston
RETAIL AND SALES
Francesca's Collections Shady Side, PA Summer 2009
Assistant Manager
Key player in the opening of the Shady Side location
Responsible for daily store coordination and management of a team of
keyholders and sales associates
Effectively sold merchandise to meet and exceed daily, weekly, and monthly
fiscal goals
Determined trends in sales and communicated those trends as well as the
regional consumer's tastes to headquarters in Houston, Texas.
Processed new merchandise daily by receiving and entering into Retail Pro
system
Created vibrant front of store window displays, as well as throughout store
displays
OTHER EXPERIENCE
DeLallo's Fort Couch Cafe Pittsburgh, PA August 2009 - August 2010
Accomplish opening and closing duties in a timely manner
Contribute to the team environment by assisting all wait staff
Follow company policy so that the restaurant is able to meet fiscal goals
Creatively address the concerns of all customers through developed problem
solving skills
Tanked Fish Phoenix, AZ June 2008 - November 2008
Attended to numerous diverse customers while always remaining punctual and
aware of other responsibilities
Independently performed both opening and closing duties
Endeavored to correspond with other staff members, so that customers were
consistently served in a timely fashion
Accountable for large amounts of money and trusted to allot correct
monetary percentages to both the chefs and bartenders
Conference and Events Service Meadville, PA August
2006 - May 2008
Student Assistant
Assisted Director in planning and preparing campus events
Directed telephone calls to the appropriate location
Maintained an organized work environment for all office staff
Hillside Training Center Eighty-Four, PA June 2001 -
June 2007
Trainer and Instructor
Designed training programs for various levels and ages of students
Supplied rehabilitative services to horses from race-track settings
Assessed areas of deficit in training horses and designed programs to
address those problem areas
Developed training programs to teach new horse owners how to work with
their horses
Provided feedback during training sessions
Implemented training curriculum based on rider's skill level
Answered questions or directed rider to appropriate resources before,
during and after lessons
Ensured rider and horse safety remained the goal of all instruction
EDUCATION
Allegheny College Meadville, PA Graduated May 2008
Bachelor of Arts: English
Minor: Psychology
Relevant Course Work
Professional and Technical Writing, News Writing, Rhetorical Criticism,
Writing Fiction, Self-Reflexivity in Literature and Film, Topics in
Rhetoric, Forms of Nonfiction
Senior Comprehensive Project: "Her-Story" Women's Identity in Popular
Literature
Thesis - Women's identity was tied largely to the representation of
femininity in both Victorian and turn of the 20th century popular
literature
LEADERSHIP AND MEMBERSHIP
Kappa Kappa Gamma Fraternity . Allegheny College Varsity Cheerleader .
Relay for Life Chairperson
PROFESSIONAL REFERENCES
Jeff
Lewis
Livia
DeLallo
Buck
Fitting
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