Customer Service High School

Jeneshia L. Howard

**** ****** **.

Montgomery, Al 36111

Cell 334-***-****

EDUCATION/ CAREER INTEREST

My educational and career interests are to earn my Associate Degree in

Information Technology, gain work experience, and continue my education by

earning a bachelor's degree in the same awarding field- all while

developing the maturity and discipline needed to be prosperous in life.

EDUCATION

Jefferson Davis High School; Montgomery, AL; Senior Year (Graduated May

2008)

South University-Montgomery; (attending)

EMPLOYMENT

Customer Service Cashier

Rave Motion Pictures; Montgomery, AL

August 2007- Present

DUTIES: My duties as a customer service cashier were as follows:

1. Delivers exceptional customer service by being friendly, energetic, and

personable with the customers

2. Greets customers at the entrance of the theatre

3. Assist customers in the concession area and prepared their orders

4. Process the sale of movie tickets

5. Makes movie recommendations to customers for their next visit

6. Cleans the ticket and concession areas, including cooking equipment

7. Inspect theatre after each show and prepares it for the next viewing

8. Be knowledgeable of the policies and technical operations (cash

register, computer, etc.)

9. Assists in training new employees

Customer Service Cashier

Carmike Cinemas- Eastdale 8; Montgomery, AL

Dec ember 2006- June 2007

DUTIES: My duties as a customer service cashier were as follows:

1. Delivered exceptional customer service by being friendly, energetic,

and personable with the customers

2. Greeted customers at the entrance of the theatre

3. Assisted customers in the concession area and prepared their orders

4. Processed the sale of movie tickets

5. Made movie recommendations to customers for their next visit

6. Cleaned the ticket and concession areas, including cooking equipment

7. Inspected theatre after each show and prepared it for the next viewing

8. Be knowledgeable of the policies and technical operations (cash

register, computer, etc.)

9. Assisted in training new employees

Cashier

Arby's

August 2006

DUTIES: My duties as a cashier were as follows:

1. Received and processed orders from customers in the lobby area and

drive thru service

2. Maintained the cleanliness of the lobby area to ensure safety and

customer satisfaction

3. Cleaned the equipment and dishes in the kitchen area

Baby-Sitter

Ms. K. Newsome

June 2005- August 2006

DUTIES: My duties as a baby-sitter were as follows:

1. Interacted with children (2) by watching television, reading, singing,

and playing games with them

2. Prepared snack or lunch for children

3. Prepared children for bed at time requested by Ms. Newsome

REFERENCES

Bobbie Bonner 334-***-****

Evelyn Easterly 334-***-****

Marketa Myricks 334-***-****

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