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Customer Service Sales

Location:
Beaverton, OR, 97007
Posted:
October 19, 2010

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Resume:

Kerry Willson

***** ** ****** **. ~ Beaverton, OR 97007

Cell: 503-***-**** abizuw@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Highly industrious, customer-oriented professional with strong

flexibility, excellent analytical abilities, and a quick learning curve.

Focused problem solver with proven accomplishments in distributor sales

and territory development leading to significant account growth. Offers

strengths in troubleshooting, diagnosis, and repair of intricate

mechanical systems. Combines an impeccable attention to detail with a

dependable work ethic that gets the job done.

SKILLS & CORE COMPETENCIES

Sales & Customer Relations

. Achieved success in building a regional distributorship through excellent

selling skills and outstanding customer service, successfully delivering

twice the number of client accounts.

. Showed effectiveness while collaborating with customers to examine and

resolve complex issues.

. Generated a sales volume increase averaging 8% to 10% per year.

. Selected to receive two Recruiter of the Month Awards for distinction in

recruiting Navy personnel.

Analysis & Troubleshooting

. Proven analytical problem solving abilities with a high level of

persistence, gained during an extensive career in the mechanical repair

of trucks and U.S. Navy aircraft.

Operations & Inventory

. Broad business experience consisting of product inventory maintenance,

billing and accounts payable, reporting, and scheduling.

Commercial Driver's License (CDL)

. Holds a clean Class B Driver's License.

EMPLOYMENT HISTORY

LOCATING INCORPORATED, Portland, OR 4/2009 - Present

Utility Locator / Damage Prevention Specialist

. Identify utility locations on sites scheduled for new construction and

renovation.

. Review maps and drawings to evaluate position of lines and pipes.

. Confer with construction managers and homeowners during site visits.

Authorized Mac Tool Distributor, Portland, OR 2004 - 2008

Owner / Operator

. Gained broad exposure to all aspects of developing and managing this

independent distributorship, including sales and account management,

customer service, business development, and accounting.

. More than doubled the number of customer accounts in four years, from 325

to 700 clients while substantially increasing sales volume which averaged

8% to 10% annually.

. Explained benefits and detailed product costs while building

relationships with technicians and recommending proper tools for each

job.

. Priced and processed orders. Tracked and replenished inventory.

. Performed maintenance on truck and equipment owned by the

distributorship.

. Managed accounts payable, accounts receivable, and reporting.

Kerry Willson Page 2

EMPLOYMENT HISTORY

Ben-Ko-Matic, Portland, OR 2003 - 2004

Maintenance Mechanic

. Managed troubleshooting and repair of street sweepers and sewage trucks.

. Completed maintenance records utilized by customers, maintaining a

diligent attention to detail.

. Performed mobile service repairs on field visits to customer locations.

Coastal Trailer Repair, Portland, OR 2002 - 2003

Maintenance Mechanic

. Provided mobile service truck repairs of Class 8 trailers and trucks,

assuring rapid and courteous service at all times while remaining on-call

24/7.

. Collaborated with drivers and management to address and rectify difficult

repairs.

Pacific Utility Equipment, Tigard, OR 1997 - 2002

Repair Shop Mechanic

. Conducted inspections, troubleshooting, and repair of hydraulic,

electrical, and power transmission systems on truck mounted cranes,

bucket trucks, and various municipal-owned equipment.

. Performed mobile service calls and worked closely with a wide range of

customers.

United States Navy 1982 - 1993

Petty Officer 1st Class

. Established a successful track record in Navy recruiting requiring strong

selling skills, follow-up, and communication abilities.

. Earned two Recruiter of the Month Awards with selection out of a group of

22 recruiters.

. Provided career advice and recommendations that persuaded personnel to

pursue re-enlistment while serving as a counselor stationed in Hawaii.

. Performed hydraulics repair of aircraft while working as an Aviation

Support Equipment Mechanic.

EDUCATION

Aloha High School, Aloha,Or

High School Diploma

COMPUTER SKILLS

Computer literate with a short learning curve.

Experienced in using Microsoft Office and utility locating software

systems.



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