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Customer Service Technician

Church Point, LA, 70525
October 17, 2010

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Koa G. Melancon

***** ****** ******* ****** *****, LA 70525 337-***-****

Personal Profile

Self motivated achiever driven by honorable work ethic

Ability to work well with others and communicate friendly and professionally

Proficient in Microsoft Word & Excel. Familiar with Access, PowerPoint, Publisher.


University of Louisiana at Lafayette – 2009 (Magna Cum Laude)

Bachelor of Science in Business Administration; Management

Louisiana State University at Eunice – 2006

Associate of Applied Science; Office Information Systems


Exploration Land Services, January – October 2010

Worked for multiple clients including Petrohawk Energy, Matador Resources, and Global Geophysical.

Duties included: updating monthly lease schedules for Matador Resources; working with title opinions to satisfy

requirements; ordering federal and state severance materials; ordering proof of organization information from Secretary of

State’s offices; scanning title opinion curative and submitting to attorney; creating tracts and entering lease information into

iLandman; scanning complete abstracts; proofing abstractors’ half sheets against instruments and preparing abstract indexes;

preparing State Lease Tract bids and spreadsheets to request checks for the bids; contacting land owners; creating tracts and

entering title research information into a database created for Global Geophysical; performing secretarial and office duties

such as answering the phone, sending faxes, and filing.

Harrington Furniture

Greet customers as they enter the showroom; perform secretarial duties such as answering the phone, sending faxes, and

filing; responsible for the daily receipt of customer payments and updating of files; update inventory using computer

program; pricing and upkeep of items on the showroom floor.

R&D Refrigeration, Inc.

Responsible for weekly bank deposits and bookkeeping, received customer service calls and dispatched technician, prepared

invoices and maintained customer files, submitted warranty claims to manufacturer.


Mark Simon– Owner, Exploration Land Services – 337-***-****

Carrie D. Savoy – Exploration Land Services – 337-***-****

Scott Harrington – Harrington Furniture – 337-***-****

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