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Customer Service Security

Location:
Westminster, CO, 80030
Posted:
August 24, 2010

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Resume:

Margaret Younger

**** ***** ******

Westminster, Colorado 80030

303-***-****

Email abizqd@r.postjobfree.com

OBJECTIVE: I am a Security Officers and Dispatcher seeking a position in

Security and advancing in the Security field

SUMMARY OF QUALIFICATIONS

. Checked identification for under-age patrons

. Performed Security Procedures with Intoxicated patrons

. Performed Company Policies and Procedures

. Performed Table Fills

. Performed Key Patrol

. Kiosk Final Drop

. Kiosk fills

. Escort Cage employees to a from Soft count

. Guest Service

. Assisted with Medicals

. Communicated with Emergency and Law Enforcement Personnel

. Most important assured Guest safety

. Verified Jack-Pot pay offs

. First Aid/CPR certification

. OSHA certified

. Strong organizational and detail oriented skills; well regarded for

interpersonal written and oral communication and can handle multiple

tasks effectively

. Can work independently with minimal supervision and will contribute to

a team goal

. Proficient with computers and the Windows Operating System, will

versed with Microsoft Office, Quick Books, Power Point, Excel and

Quicken 6 for Windows and navigating the Internet to do research with

Netscape and Microsoft Internet Explorer

EDUCATION

Metropolitan State College of Denver

Bachelor of Science

. Criminal Justice and Criminology

. Area of Emphasis:

. Corrections, Probation and Parole Administration

. Youth Advocacy/Delinquency Control

Minor:

. Human Service

. Emphasis High Risk Youth

. Certificate for High Risk Youth

Community College of Aurora

. Associate of Arts

. Associate of General Studies

. Paralegal Certificate

. Colorado High School Equivalency Certificate

Awards:

. Wagner Scholarship

. Bill Fielden Memorial Scholarship

. Honorable Mention Essay for the Townsend Press Scholarship Competition

. The Vice President's Honor Roll at Metro State College of Denver

. Who's Who Award

. The National Criminal Justice Society/ALPHA PHI SIGMA

. ADAD (Alcohol and Drug Abuse Division) Prevention Generalist Training

(28 Hours)

EXPERIENCE

Rivera Casino

Colorado

Security Officer/Dispatcher

Dispatcher

Officers Duties

. Checked identification for under-age patrons

. Performed Security Procedures with Intoxicated patrons

. Performed Company Policies and Procedures

. Performed Table Fills

. Performed Key Patrol

. Kiosk Final Drop

. Kiosk fills

. Escort Cage employees to a from Soft count

. Guest Service

. Assisted with Medicals

. Communicated with Emergency and Law Enforcement Personnel

. Most important assured Guest safety

. Verified Jack-Pot pay offs

. First Aid/CPR certification

. OSHA certified

Rollin` Refuge Inc.

Colorado

President/Owner

. Schedule and make reservation for Class C rentals

. Maintain and keep the unit units cleaned

. Verify renter's references and auto insurance

. Assure that an Insurance Waiver is present before unit leaves

. Do walk throughs and explain operation of unit to the renter

Dry Clean Super Center

Colorado

Manager

. Received orders from customer

. Process Dry Cleaning, Laundry, or Alterations and prepared shoe

repairs for pick up.

. Prepared the Monthly Reports and Weekly Time Cards and

. Wrote a procedure:

. For tagging clothing,

. How to write the tickets at the time of drop off, and

. How to count and verify to tickets when clothes were dropped back at

the stores for pick-up

Isle of Capri Casino

Colorado

Security Officer

Dispatcher

Officer Duties

. Checked identification for under-age patrons

. Performed Security Procedures with Intoxicated patrons

. Performed Table Fills

. Performed Key Patrol

. Guest Service

. Assisted with Medicals

. Communicated with Emergency and Law Enforcement Personnel

. Most important Customer service

Denver District Attorney's Diversion Program

Colorado

Youth Advocacy Initiatives Intern / Volunteer

. Assisted diversion counselors in tracking low, medium, and high at

risk youths with felony and misdemeanor charges and attended Promise

to Appear hearings

. Performed daytime truancy legal research for the Denver Mayor's office

. Obtained documents from schools on the client's academic progress,

attendance, and any behavioral behaviors. Prepared detailed reports

for the diversion counselors

. Advocated for the youths in their schools, communities, on their

community service project, and with family members

. Assisted with in-house diversion services such as

. Restitution programs

. Life skills

. Community services

Arapahoe County Public Defender Office

Colorado

Criminal Investigator Intern

. Worked as an investigator for the Public Defenders on felony court

cases

. Managed a caseload of 25 felony cases

. Performed intensive client, witness, and victim interviews, legal

research, local research, background investigations, and crime scene

investigations

. Prepared detailed reports for the Public Defender's office pertaining

to the cases being investigated

. Assisted in trial preparation

. Coordinated witness (es) and client(s) for trial

. Attended court hearings

. Obtained medical records of client(s) and victim(s)

. Prepared and issued in-state and out-of-state subpoenas

Volunteer at Excelsior Youth Center

Colorado

Cottage Mom

. Worked closely with cottage counselors, caseworkers and probation

officers to ensure the residents met and adhered to their

treatment/program goals

. Visited with the residents

. Implemented activities on and off the campus

. Listened to the residents' stories

. Attended graduations when invited

. On call for the residents when they had visits with relatives or

friends

Johnson and Johnson Medical Scanners

Colorado

Supervisor/Final Acceptance Test/Shipping

Tested Ultra Sound Medical Scanners before shipment

. Wrote test/safety procedures for both departments

. Supervised a team of 8 employees

. Performed bi-annual reviews and any disciplinary action of the

employees

. Performed other duties as necessary

. Responsible for shipping units in a timely manner

. Trained all new test employees

Letters of reference available at your request.



Contact this candidate