Manager Customer Service

J. Brad Lohman

*** ***** ****** ****, **** Wayne, IN, 46802

574-***-****

********@*****.***

EDUCATION:

University of Saint Francis, Fort Wayne, IN

August 2006 – May 2010

Business Administration- Marketing Concentration

EMPLOYMENT HISTORY:

Fort Wayne TinCaps, Fort Wayne, Indiana

Cater Runner, Summer 2009

• Customer service, handling food and drinks

Dent Repair LLC, Dallas, Texas

Marketing/Sales Assistant, Summer 2008

• Identify customers and their needs

• Reach out to potential customers with cold calls, flyer distribution, etc.

College Pro Painters, South Bend, Indiana

Assistant Job Site Manager, Summer 2007

• Working directly under main supervisor to oversee each job site and ensure a quality end product

and positive experience for the customer

• Ensure painters are using correct techniques, prioritizing tasks, managing time well

ACTIVITIES:

Men’s Soccer Team, University of Saint Francis

Captain; Summer, 2008 – 2010

• Handle conflict in team and act as mediator between coaches and team members

• Set positive example not only in athletics, but also academics and social life

• Volunteer around community (ARC of Fort Wayne, Formula For Life, Salvation Army,

For Wayne Citadel Youth Soccer Camps)

AWARDS & HONORS:

Business Strategy Game Winner

One of four student team members; Fall Semester 2009

• 1st place at University of St. Francis, 27th place globally

• Made major decisions of the business in relation to finances, marketing and advertising, and the

overall growth of the business, while working cooperatively with three other team members

References attached

J. Brad Lohman

812 Three Rivers East, Fort Wayne, IN, 46802

574-***-****

********@*****.***

REFERENCES:

Mitch Ellisen: Head Men’s Soccer Coach and Associate Athletic Director, University of Saint Francis

260-***-****(Cell); 260-***-**** Ext: 6206 (Office)

********@**.***

Scott Daumer: Sales Manager, Dent Repair LLC

214-***-****; ***********@*****.***

Martin E. Wyss: Manager, Fort Wayne TinCaps Centerfield Bar & Grille

419-***-****; ******@*****.***

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