Customer Service High School

TAMARA E. JAMES **** Holly Jill Way

Sacramento, CA 95823

Phone 510-***-****

Objective: To obtain a challenging position as a Medical Assistant with a growing

establishment

Certificates: Guard Card, Medical Assistant; First Aid, CPR; Direct Support Professional

Certificate

SUMMARY of ACQUIRED SKILLS

ADMINISTRATIVE CLINICAL LABORATORY

*Medical Terminology *Universal Precautions *Injections

*CPT/ICD Codes *CPR/First Aid *Hemoglobin

*Chart Preparation *Vitals *Glucose Test

*Appointment Scheduling *EKG *Urinalysis

*Bookkeeping *Tray set-up *Sterilization

*Customer Service *Snellen Chart *Venipuncture

*10-KEY *Audiometer *Capillary Puncture

*Medisoft Scheduling&Billing *Sterile&Non-Sterile Tray

*Program *Patient Charting

*Typing 35 wpm *Spirometer

*Word, Excel, Medisoft

EMPLOYMENT HISTORY

Security Guard :St. Hope Public High Schools,Sacramento,CA 08/10-10/10 I monitored

high school students at a high school

Caregiver Campbell’s Care Home, Sacramento, CA 11/07-08/09

Assisted developmentally disabled people in their daily activities

Provided excellent care to clients as well as administering medications, laundry, cooking,

entertaining the clients

I organized group outings, I take care of their personal hygiene such as showering,

dressing, brushing their teeth, washing, and styling their hair, I also change diapers, as

well as bed pads

Caregiver : Merrill Gardens Retirement Facility, Sacramento, CA 06/05-02/06

Cared for elderly individuals ailing from poor health. Delivered medicine, served meals,

distributed clean laundry

Provided clerical back-up: light typing, faxing and processing legal documents

Provided excellent customer service to patients, their families and the general public

Customer Service Representative: AJ Wright, Sacramento, CA 05/05-07/05

Operated cash register; stocked shelves; maintained inventory of merchandise; and

waited on customers

Supervised ladies fitting rooms; ensured clean

Organized and maintained inventory; handled deliveries; provided prompt/courteous

customer service

Private Health Care Provider: Milton Peoples, Sacramento, CA 02/02-02/04

Assisted quadriplegic patient with all health and hygiene duties necessary for a full life

Bathed, fed, administered medicine, and ensured clean healthy environment

EDUCATION- Consumnes River College, CET, -Medical Assisting Certificate-JFK

High School-Diploma

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