Manager Project

MATTHEW D. POTTS

**** ******* *****

Frankfort, IL 60423

815-***-**** (home)

abizka@r.postjobfree.com

Professional Background

Management professional with a record of achievement in the profitable

operation of a variety of businesses in several industries. Outstanding

communication skills with pragmatic selling talents, strong interpersonal

abilities and substantial problem solving capabilities. Strong account

management experience. Skilled in assessment of risk factors and maximizing

ROI. Exceptional client management and relationship talents with a

commitment to exceeding client and organizational expectations. Expertise

in managing and directing diverse groups in successful completion of

projects. University of Notre Dame Finance and Marketing BBA.

Professional Experience

Safway Services, LLC - Motorized Division

Waukesha, WI

August, 2008 to Present

Division Vice President/Product Manager

Second employee hired in this start-up division...responsible for

establishing division's first Regional Distribution Center (in Lithonia,

GA), and hiring technicians and office personnel for this location.

Established procedures for supporting all 90 branch locations...shipping,

technical support, O&M, sales support, marketing and financial reporting.

Developed relationships with all vendors, creating limited list of

suppliers and negotiating very favorable pricing and support structures.

Worked with vendors in the establishment and implementation of highly

technical training programs for Motorized Division technicians, as well as

less technical programs for branch and customer personnel.

Established weekly, monthly, semi-annual and annual maintenance performance

check lists for branch use, and system to track all maintenance and repair

work on each unit in our rental fleet.

Worked with corporate IS and marketing departments for adoption within the

Motorized Division of the Salesforce CRM program, and assisted in later

role out to entire company.

Represented Safway Services and the Motorized Division at trade shows and

other marketing events.

Hired and trained two additional product managers.

As Central Region Product Manager, support 22 branches in their sales

efforts, act as project manager on jobs, meet with and develop customer

relationships, and visit all branches to provide on-going technical and

sales training, both internally and externally.

USA Hoist, Inc.

Crest Hill, IL

April, 2005 to 2008

Operations Manager

Responsible for day to day operations, including project scheduling, all

union employee management, payroll and shop/warehouse operations. Direct

and manage projects, from planning to installation and ongoing maintenance.

Liaison between sales department and contractors - review initial contracts

for viability, meet with contractors to explain hoist operation, placement

and limitations, ensure contracts are faithfully executed.

Ensured that the jobs performed by the elevator mechanics were both

efficient and cost effective in order to maximize profits on a job to job

basis.

Planned and delivered long-term maintenance initiatives, including the

development and installation of a new automatic lubrication system on

entire fleet of construction hoists, thus lowering maintenance costs and

prolonging equipment life.

Ensured that all jobs were performed to both the letter and spirit of the

contract, and that jobs were executed efficiently.

Identity Sign Group, LLC

Chicago, IL

2000 - April, 2005

General Manager

Responsible for day to day operations, including project scheduling,

employee management, and purchasing and inventory management. Direct and

manage project inception and execution and all account payable activities.

Accountable for all sales and marketing efforts while managing and

developing key accounts.

Directed sales team to establish long-term service relationships while

maintaining profitable business arrangements with established customers.

Conceived and executed long-term customer service agreements, assuring

steady streams of income and customer piece of mind.

Ensured that the jobs performed by the Sign Technicians were both efficient

and cost effective in order to maximize profits on a job to job basis.

Managed accounts receivable to keep collections current and provide cash

flow for daily company operations.

Managed accounts payable to ensure proper capital management while

maintaining excellent vendor relationships.

Directed the sales team serving customers in metropolitan Chicago,

northwest Indiana and southern Wisconsin. Established accounts with

national sign companies to install and maintain signs for several national

chains.

NationsBank/Chicago Research and Trading

Chicago, IL

1992 - 2000

Treasury Note Options Trader, Floor Manager (CBOT)

Traded and managed the five-year Treasury note and option position on a

daily basis. Consistently met our goal of $1M in yearly trading profits for

the five-year option position.

Managed all evening trading session trading activity for all the treasury

products until the evening trading session was phased out in 1997. Hired,

trained, tested and managed floor clerks and trading assistants.

Attained the profitability goals every year managing the five-year

position.

Directed and managed the entire Treasury position when the manager was

unavailable.

Monitored the formalization of training and ongoing educational development

for trading assistants and all other new employees.

Participated in the hiring and termination of trading assistants and other

floor personnel.

Education

Bachelor of Business Administration, Marketing and Finance

University of Notre Dame

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