Customer Service Manager
Resume:
*** ****** **** ***** 334-***-****
Circle E-mail
Apt 202 *******@*****.***
Montgomery, AL
36116
Katie Dorough
Work experience 2007-2010 Vernon Dental Clinic Vernon, AL
Receptionist
Verifying patients dental coverage and benefits by contacting insurance
companies
Set up patient and insurance information on the computer using
Patterson Eaglesoft program
Scheduling appointments for patients
Call in prescriptions for the doctors when needed
Prepare bank deposits
Ensure that the proper dental codes are used when checking out
patients
2008-2010 Internet Technology Consultants, Inc. Vernon, AL
Office Manager
Ensured company bills were paid in a timely manner
Scheduled customer service calls
Issued monthly billing statements out to customers
2006-2007 Belk Columbus, MS
Sales Associate
Interacting with customers on a daily basis
Running the cash register
Ensuring that new merchandise gets out to the sales floor in a timely
manner
2002-2006 Guthrie’s Auburn, AL
Managerial Assistant/Cashier
Interacts with customers
Creates weekly schedules for 10 employees when needed
Liable for cash drawer
2005 For Paws Boutique Auburn, AL
Kennel Manager
Accountable for keeping a clean and safe environment for the animals
Insured that all animals were feed and medication was given if needed
2005 Guthrie’s Management Auburn, AL
Office Assistant
Evaluated and entered daily sales and accounts payable
Aided in processing weekly payroll
Conveyed employee issues to the owners and helped in problem solving
2002 ACA Daycare Montgomery, AL
Childcare Provider
Taught and interacted with 12 energetic two year olds
2000-2002 BamaFever/TigerPride Montgomery, AL
Cashier
Maintained floor inventory and created displays
Accountable for cash drawer and nightly deposits
Education 2004-2006 Auburn University Auburn, AL
Bachelor of Science in Health Promotion
2002-2004 Southern Union Community College Opelika, AL
General Studies
2000-2002 Faulkner University Montgomery, AL
General Studies
Faulkner University Cheerleader (2000-2001)
Professional Health and Human Performance Student Alliance
memberships
Professional Internship at East Alabama Medical Center
experience Cardiac Rehab
Pulmonary Rehab
Health Plus Fitness Center
Diabetes Treatment Center
Certifications Adult CPR
References Jolie Bradham
Ben Johnson
Paula Stanford
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