Customer Service Medical

Priscilla Pope **** Dunbar Street

Knoxville, TN *7921

Home: 865-***-****

Work: 865-***-****

abizgy@r.postjobfree.com

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Experience

GC SERVICES

August 2010 - Present Customer Service KNOXVILLE, TN

Representative

Working in a call center placing outbound calls and receiving

inbound calls from cardholders, processing payments, and offering

products and services offered by the company.

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Sam's Club

June 2010 - August Cashier Knoxville, TN

2010

Collect money from members for their inclub purchases, assist

members in any way needed.

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Broadway Healthcare Center

September 2009 - Receptionist West Memphis, AR

December 2009 (Intership)

Answer mutli phone line, schedule patient daily activities and

appointments, record keeping, collect and distribute mail, accept

applications and forward them to the correct department assist DON

and ASDON as needed.

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Southland Gaming and Racing

May 2008 - November Cage Cashier West Memphis, AR

2008

PAY THE GUEST FOR WINNINGS FROM GAMING TABLES AND MACHINES, CASH

PERSONAL AND PAYROLL CHECKS. RECONCILING DRAWER AT THE END OF

SHIFT. ASSIST THE GUEST IN ANYWAY POSSIBLE.

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The Wackenhut Corporation

January 2007 - Security Officer memphis, TN

February 2008

LEAD OFFICER RESPONSIBLE FOR DOCUMENTING ALL TRUCK GATE ACTIVITY,

DISTRIBUTING PAPERWORK, CHECKING SEAL, PATROLLING FACILITY,FAXING,

AND FILING THE PAYROLL.

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RadioShack Corporate Security

October 2004 - June Security officer Southaven, MS

2006

Monitor CCTV, patrol interior/ exterior grounds of the facility,

access control, and assist visitors of the facility.

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Wackenhut Corporation

October 1999 - October Security Officer Memphis, TN

2004

Monitor CCTV, patrol interior/ exterior of facility, access

control, ensure the safety of all employees and visitors to the

facility.

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Education

West Memphis Senior High

May 1997 High School West Memphis, AR

General

Attended from 1994- 1997. General high school studies.

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REMINGTON COLLEGE

January 2010 Other MEMPHIS, TN

MEDICAL INSURANCE AND

CODING

OBTAINING THE SKILLS AND TRAINING NEEDED TO START AN ENTRY LEVEL

POSITION AS A MEDICAL BILLER, CODER, OR OFFICE MANAGER.

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MEDICAL OFFICE SKILLS/ MEDICAL BILLING AND CODING

PROFICIENT IN EXCEL, MICROSOFT OFFICE, AND POWERPOINT

MEDICAL TERMINOLOGY

CPT, ICD-9, HCPCS CODING

MEDICARE

MEDICAID

TYPE 35WPM

4.0 GPA

COMPUTERIZED INSURANCE AND BILLING

MEDICAL RECORDS MANAGEMENT

PATIENT REGISTRATION

POST PAYMENTS AND CHARGES

HIPAA CERTIFIED

MEMBER OF THE AAPC

10 YEARS OF CUSTOMER SERVICE EXPERIENCE

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Certification

Licensed Unarmed Security Officer(Tennessee)

Medical Billing & Coding/ Medical Office

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