Customer Service Manager

** ********* ****

Henagar, AL *****

Telephone: 256-***-****

Cell: 256-***-****

Email: **********@*****.***

Robin Bogle

Objective:

A challenging and rewarding position to use the knowledge that I obtain.

Education:

Sylvania High School-1988 Graduate

Experience:

7/1/2010-10/15/2010

Self Employed

Monster Specialized, LLC

Bookkeeper

Responsible for payroll

Daily billing and invoicing for Monster Specialized, LLC.

General office procedures

Reconciliations

Excel templates

9/8/2005-5/07/2010

Complete Cash Holdings, LLC, Rome, GA

District Manager/Regional Manager Assistant

Responsible for the daily management of the branch offices, including supervision and

development of the Complete Cash Holdings Team Members

Implementing the business plan, to carry out the mission of Complete Cash Holdings, LLC.

Ensures implementation of policies and procedures to increase effectiveness and efficiency of the

branch, and is responsible for ensuring superior customer service while meeting or exceeding

branch goals.

Responsible for monthly billing

Produced monthly aging, open invoices, sales and revenue recognition reports.

Maintained accurate and comprehensive contracts

Performed bank reconciliations, generated cash management reports, posted to the general

journal and general ledger, A/P, A/R, created chart of accounts.

Updated and maintained accounts payable and receivable.

Assuring all stores were within state guidelines

Billing and Invoicing separate store accounts for ACH monies.

Billing separate stores for title applications on ETAPS

Corresponded to State letters from audits

Knowledge of Excel, Quicken, OE, Peachtree, and other numerous programs

1990-2005

Shaw Ind. Valley Head, AL

Spinning Operator/Office Personnel

Operate two spinning frames

Maintain production

Shipping and receiving

Answering phones, fax, filing

Word processing, excel

1988-1990

Fairway Mfg., Sylvania, AL

Assembly

Stained saddle parts for assembly

Volunteer Work:

1995-2002

Rosalie Fire and Rescue

Dispatching 24/7

Sec. /Treas.

First Aide

Fire Fighter

Skills:

• Community Relations

• Leadership and Development

• Organization and Planning Skills

• Excellent written and verbal communication

• Organizational and business management

Salary Requirements________________________________________________

(negotiable)

References:

Available upon request.

Contact this candidate