Customer Service Rep

Carolyn J Williams

*** ********* **

Dallas Texas 75241

469-***-****

972-***-****

Email Address: ************@***.***

Position applied for: Accounts Receivable Clerk, Administrative Asst,

Customer Service Rep or any Clerical position that requires experience in

any of the following areas shown below.

Work Experience

05/81-09/08 Dallas Morning News Inc. Dallas Texas

File Clerk/Billing Clerk/Customer Service Rep/Contract Compliance

Coordinator(Acct Clerk II)

. Responsible for maintaining & Filing all Dallas Morning News Advertising

Contracts

. Processed Advertising Rebates/Short rates & Contract Adjustments

. Responsible for processing of Customer Refunds/Voucher-Checks

. Knowledge of Contract Compliance procedures

. Cash Applications experience, Reconciliations & Balancing etc.

. Customer Service Problem Solving skills

. Computer Literate/Data Entry skills/ 10 key by touch

. Knowledge of Fax Machine / Copy Machines

. Experience in MS-Word / Outlook / Excel / Cognos / Debase

. Excellent written & Oral Communication Skills

. Research experience / Data Compilation Reporting experience

. Experience in Multi-tasking

. Billing Invoice experience / Month End Closing

. Detail Oriented, Dependable, Accurate and Time efficient

Training experience

Previous Work Experience

. Continental Trailway Inc. 09/80-04/81

Acct Receivable Clerk - handled Travel Invoices/Filing/Balanced &

Batched etc.

. Texas Commerce Bank 11/78-09/80

Bookkeeping Dept. / Customer Service Rep / Filed Checks / Check

Processor

. Aetna Ins Co. 05/76-10/78

Mail Clerk, File Clerk & Insurance Rater

Education Level & Background

High School Graduate

El Centro College - Some College hours

Richland College - Customer Service courses taken

Contact this candidate