Ashley Marie Johnson
Prichard, AL 36610
******************@*****.***
Objective To obtain a job that will allow me to technologically improve the
company and utilize my skills as a creative individual who loves a challenge and working
in team environments.
Education [August 2003 – May 2007] Spring Hill College
Mobile, AL
Bachelor of Science in Business Administration
Major -Computer Information Systems
Work Experience July 23, 2010 – Present Sears Holding Corporation
Retail Support Specialist
§ Answer inbound calls to local Sears Full line stores nationwide. Assist customers with
general store information, product availability and cater to specific installation and delivery
needs. Handle irate customers and place orders via the sears.com website.
July 16, 2008 – July 22, 2010 Wal-mart
Supercenter
Cashier
§Check out customers. Zone register areas to make sure supplies are being replenished
after large quantities have been purchased. Maintain correct money drawer.
June 11, 2007 – March 3, 2008 Dailyaccess Corporation
New Business Implementation Specialist
§ Build rapport with new clients switching from a previous third party administrator and
start-up plans. Calculate vesting years and employer match and employee deferrals.
Enter new plans into Exakt to maintain records for future use. Amortization of take over
loans and conversion balances. Set-up company pay schedules to enable plan sponsor to
upload payrolls on the dailyaccess website.
August 14, 2006 – June 3, 2007 Spring Hill College
STA
§ ITS help desk. Set up computers for new and present incoming students. Perform
systems maintenance and Resnet clean access on laptops and PCs. Answer
troubleshooting and AV maintenance questions. Assistant with AV equipment for adjunct
professors.
November 6, 2003 – July 31, 2005 Mobile Infirmary
Unit Secretary
§ Serve as personal greeter to all physicians rounding 4th floor West. Operated the
switchboard to ensure all patient’s families’ questions are being answered in a timely
manner. Entered all patients’orders, labs, and medical history into the computer.
Assembled all new admits’ charts and disassembled all discharges’ charts. Escort to
patients who are not familiar with our healthcare facility
July 31, 2000 – August 9, 2003 Shell Chemical LP
Human Resources Administrative Assistant
§ Served as personal assistant to the entire HR staff. I filed all pertinent information
dealing with Employment Reimbursement, Resumes, and the gift registry. Typed inner and
outer office emails and memorandum. Operated the switchboard every evening. Upkeep of
company vehicles and designated shopper for all company events.
Summary of Qualifications I have excellent written and verbal skills. I am computer literate and I am proficient in Microsoft
Word, Excel, Access, and Power Point. I have five years typing experience and my GWPM is between
65- 75 wpm.
Community Involvement Successful tutor of Algebra I/II and Geometry for the AHSGE (Alabama High School Graduation
Exam) at Taylor Chapel C. M. E. Church.