Customer Service Medical
Resume:
Tracy M. Schimeck
abiz7n@r.postjobfree.com
**** *. ******** ***. ******, CA 93720 Home: 559-***-**** Cell:
CAREER OBJECTIVE
To find a front office receptionist position that provides a rewarding
career.
SUMMARY OF QUALIFICATIONS
Education: Butte Community College, A.S. in BCIS in progress
Skills: Medical front office procedures, medical term., Microsoft
Word, Excel, 50 wpm typing
SKILLS & ABILITIES
LEGAL & ETHICAL Strong client confidentiality ethics. Familiar
with HIPPA and patients' Bill of Rights.
Understanding of telephone and documentation
procedures.
CUSTOMER Effective in a multi-task environment assisting customers.
Received
SERVICE Outstanding Customer Service Awards, Employee of the Month
Awards, and Parent Appreciation Letters
COMPUTERS Operate Windows, Microsoft Word, Excel, and
Introduction to
PowerPoint
ORGANIZATIONAL Work efficiently in a fast-paced environment.
Supervision of large groups.
Proficiency in organizing group activities and
conducting customer conferences.
RECORDS Familiar with chart procedures and records
retention schedule. Knowledge of
MANAGEMENT alphabetic, numeric, subject, and phonetic filing
systems.
EDUCATION Butte Community College, Oroville, California
Business Computer Information Systems, A.S. degree in
progress.
Fall 2005 - fall 2006
CSU, Chico, Chico, California
Liberal Studies, B.A. degree May 2000
Coursework
Records Management Medical Terminology
Business Writing Skills Medical Office Procedures
Business Communications Keyboarding Speed & Accuracy
EMPLOYMENT Teacher - Dermer's Creative Care
2008 - present
Teacher - Smart Start Preschool 2007 -
2008
Customer Service Associate - Linens N Things
2006 - 2007
Associate Teacher - Placer County Office of Education
2002 - 2005
Teacher - Butte & Placer Counties 1999 -
2001
Courtesy Clerk - Raley's Superstore
1994 - 1997
PROFESSIONAL IAAP Member
fall 2005
ORGANIZATIONS Toastmasters (Arden area) spring
2005
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