Customer Service Assistant

**** *. **** **. **** Jordan, UT ***** 801-***-****

(********@*******.***

Sharla Cracroft

Objective

I am looking for 30-40 hrs a week to keep my skills sharp. I have

been away from the dental field raising my 4 year old and am ready to

start working again. Thank you for reviewing my resume.

Experience

June 2004-Oct Utah Facial Surgical Arts West Jordan, UT

2005

Surgical Assistant

Assist Dr in surgical procedures, oral and cosmetic

Instruct patients and family members on follow up procedures before

and after surgery

Help answer phones, schedule patients and filing, order supplies as

needed

April 2000-May Family Dental Plan Salt Lake City,

2004 UT

Dental Assistant/Receptionist

Assist Dr(s) chair side with basic general dentistry

Answer phones, file, schedule patients

Travel with Dr's and other assistants to urban areas to do work for

Medicaid patients

Feb 1996-Dec. Dr. K.J. Braithwaite DDS Murray, UT

2000

Dental Assistant

Assist chair side in general dentistry

Take impressions, prophylaxis, take x-rays, root canals

Answer phones, filing, order supplies, schedule patients

April 1993-1996 Unibase Technologies Sandy, UT

Data Entry

Basic Data Entry, 10 key and entering information for various

companies from home

Calling and verifying client information for American Express

Entering claim forms for insurance companies

Education

1988-1990 Wasatch Career Institute Murray, UT

General

West Jordan High School Diploma 1988

Skills and Certificates

Knowledge of general dentistry procedures

Excellent customer service skills

CPR certificate

Asepsis Certificate

Radiology Certified

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