Customer Service High School

P.O. Box ******

Montgomery, Al. *****

334-***-****

Patricia C. Holloway

Objective To work in a corporate setting that will allow me to combine my Professional

and educational experiences to assist them in achieving Company goals.

Experience 2000-2010 Caddell Construction Co. Inc. Montgomery, Al.

ADMINISTRATOR

SHIPPING/RECEIVING

Responsible for:

• Typing documents

• proofreading documents

• Coordinating US inland transportation of deliveries

• Shipping and receiving of all in office packages domestic and

international

• Issue shipment control numbers for every international shipment

• Keeping log on all shipments

• Training new employee’s

• Coordinate with vendors on all corrections before material is picked up

• In charge of twenty five domestic and seven international jobs over

shipping

• Supervisor over two employee’s

• Distributing all in office mail from postal service

• Tracking all shipments daily / copy jobs for legal department

• Reply questions from jobsites on delivery materials

• Knowledge of shipping Fed-Ex, DHL, UPS and Global packages

• Filing documents on a daily basis

• Back up person for switchboard operator

• Arranging freight shipments

• Order office supplies

• Greeting and directing the public for meetings

• Setting up for meetings

• Scanning / indexing documents on all tracking

• Knowledge of Microsoft word programs

• Knowledge of Excel programs

• Security Clearance

1994-2000 Alabama Motor Coach Montgomery, Alabama

DISPATCHER

Responsible for:

• Coordinating with contractors and engineers for pickups of asphalt,

gravel, dirt and other materials needed

• Keeping daily log of weights and load records

• Keeping account information on receipts and bills

• Answer switchboard system

• Distributing mail

• Typing documents / filing / proofreading

1990-1994 Tallassee Community Hospital

• PBX operator

• ER Dispatcher

• Data entry of outpatient and ER forms

• Mail sorter

• Typing insurance letters to customers for payments

• Worked with collection department on insurance claims

• Spreadsheets on accounting

• Assisting patients for appointments

• Calling patients for visits

• Drawing blood for lab work

• Customer service toward patients

Contacted Doctors for emergency calls

Education 1976-1979 Wetumpka High School

Nurse Assistant Program with Merry Wood Lodge 1989-1992

Reference upon Request

Required Salary 12.00 per Hour

Certificate of Completion

Business Communication Effective Professional Presentations

Business Writing E-Mail Techniques

Quality Management Introduction

Communication & Leadership

Effective Communication

Communicating with International Contractors

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