Customer Service Administrative Assistant

MONTIA McGREGOR

***** ** ** *****( Miramar(Florida(33027(

Tele: 954-***-**** (Email: abiz1d@r.postjobfree.com

Administrative & Accounting Assistant

Accounts payable & receivable/Payroll/Administrative/Customer

Service/Courier

Organized and responsible Customer Service and Administrative Assistant

with more than five years experience across diverse industries. Educated

and energetic professional recognized as a quick learner with exceptional

organizational skills and the unique ability to manage several tasks in a

stressful environment. Excellent communicator seeking challenging position,

utilizing current skills and abilities, with the opportunity for

professional growth.

Expertise Includes:

- Ability to work on my own with well developed organizational skills.

- Naturally intuitive to people's needs with strong insight to unspoken

needs.

- Effective database management and marketing.

- Development of programs/projects with effective implementation.

- Proficient in assuring compliance with governing agencies.

- Personable and work well with all types of personalities.

- Loyal, driven, honest and committed to do a job well done.

Professional Experience

Client Service Represtative .Sun-Sentinel .Miami, Florida.2007 - present

Enter orders into Admarc via telephone and generate a detailed layout of

all Sun-Sentinel and FPG publications.

Administrative Assistant( Racer's Edge Motors ( Hollywood, Florida ( 2006 -

2007

Provide administrative assistant and receptionist duties which includes

faxing, filing, mail sorting, correspondence. Support all receiving

department functions. Identified, verified and receive goods optimizing the

computer database. Prepare and arrange courier service shipments. Prepare

monthly reports. Follow up of unpaid and past due bills.

Customer Relations Coordinator( Air Jamaica Vacations( Miami, Florida(2003

- 2006

Rapid upward progression in job responsibility from initial assistant,

performing work as needed, to assuming customer relations coordinator. Take

charge of multi- confidential tasks effectively and productively. Handle

customer service enquiries as needed, post travel complaints and feedbacks.

Assess and analyze customer complaints and dispatch to appropriate

department. Provide Administrative Assistance via document preparation and

distribution. Maintain and update data (CIF) customer Information Files

Monitor Preparation process of various expense reports then authorize.

Prepare reimbursement cheques for approval and signature. Provide support,

inclusive of meeting visitors, interview new clients. Prepare and process

invoices, check requisitions and expense reports and other office duties.

Computer Lab Assistant( Barry University, Miami, Florida ( 2001-2003

Provides general receptionist duties, and assists students in the

completion of lab assignments. Provide assistance to faculty and staff with

basic computer programs. Maintain the upkeep of laboratory and respond to

queries.

Education

Miami Dade College, Miami, Florida ( Present

Bachelor of Arts( Barry University, Miami, Florida( 2003

Other

Member of Zion Youth Link a Christian non-profit organization for youth.

REFERENCES & RECOMMENDATION AVAILABLE UPON REQUEST

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