Customer Service Representative
Resume:
JENNIFER JONES
*** *********, *** *******, ***** 78216 830-***-****
abiz0o@r.postjobfree.com
OBJECTIVE: To obtain a position at reputable company and utilize the skills
I have obtain through previous work experience and education.
SUMMARY OF QUALIFICATIONS:
Excellent interpersonal and negotiating skills; adept at defusing potential
problems.
Proven oral and written communication abilities.
Adaptable and quick to learn new concepts and responsibilities.
Proficient in handling diverse tasks simultaneously.
Microsoft Software-Excel, Access, Word
QuickBooks- Invoices, Sales Receipts, Monthly Bank Reconciliation
Customer Service
Typing 35 wpm, 10-key
EDUCATION:
Career Point Institute, San Antonio, Texas
2010
Accounting, Diploma
Hill Country High School
2001
Diploma
CERTIFICATIONS:
National Certification 2010
Bookkeeper
EXPERIENCE:
AFS Loans/Career Point College May 10-October 10
Skip Tracer
Use special programs to run credit reports and trace details on students to
locate them
Answer phones and help students understand the concept of their loan
File, organize contracts
Lincare, Kerrville, TX March 07-June 08
Customer Service Representative
Assisted customers over the phone
Received orders from the physician to give a customer oxygen
Code oxygen order sheets to send to corporate
Write an order out to the driver so he can set the customer up with oxygen
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