Mrs. Janea Grant

Permanent Address: Current

Address:

**** ******* *** **** ******* Trl

Raleigh, NC 27610 abiz0m@r.postjobfree.com

Raleigh, NC 27610

315-***-****

OBJECTIVE To obtain an Administrative Position in a Professional

Environment

Date Available: As soon as possible - Currently Unemployed

WORK EXPERIENCE

J.C Ehrlich Pest Control May 2007 - July

2010

Syracuse, NY

> Advanced Customer Service Representative

> Managed the day-to-day office operation

> Professionally interacted with customers

> Responsible for managing invoices and accounts

receivables for thirteen professional technicians

> Managed and completed payroll for approximately 25

Employees

> Provided professional phone ethics

> Proficient in MS Word, Excel, and PowerPoint

Sutherland Global Services November 2004 - April

2007

Syracuse, NY

> Customer Support Advisor

> Managed and handle customer inquiries calls

> Provided technical assistance to customer calls

> Trained new employees on company operations

> Proficient in MS Word, Excel, and PowerPoint

New York State Thruway November 2002 - December 2003

Syracuse, NY

> Toll Booth Receiver

> Provide directions and information upon request

> Responsible for account receivable to complete the

daily bank deposit

EDUCATION Monroe College April 1998

Major: Business Administration

High School of Fashion Industries June

1997 High School Diploma,

REFERENCES Available upon request.

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