Customer Service Data Entry

Cindy Roland 314-***-****

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*** **** ***** **. ******, MO 63026

abiyxz@r.postjobfree.com

Objective

Seeking a full time position in a professional office environment where

my experience and abilities will be fully utilized.

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Skills

( Adapting new procedures ( Comfort with fast paced

environment

( Data entry ( Superior customer service skills

( Critical thinking ( Strong attention to detail

( Uses time efficiently ( Very positive attitude

( Answering and routing calls- ( Willingness to manage a wide

range

up to 40 line switchboard of projects

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Experience

Personal Family Babysitter/Nanny 2009 -

Present

St. Louis Metropolitan Police Department - St. Louis, MO

2008 - 2009

Receptionist; Office Assistant

Responsibilities:

( Greet guests, ensure proper sign in/sign out

( Answer and route incoming phone calls to appropriate departments and

individuals

( Maintain/update database of over 1,400 employees

( Manage the day-to-day operations of the Human Resource Department

( Open and/or close the office each day

BeneSys, Inc. - Bridgeton, MO

2005 - 2007

Receptionist; Office Assistant

Responsibilities:

( Greet guests

( Data entry

( Answer and route incoming phone calls to appropriate individuals

( Prepare and receive daily deliveries: USPS, Federal Express, UPS,

JS Logistics Courier

( Order and maintain office supplies, as well as keeping supply room

stocked

and organized

Healthlink - St. Louis, MO

2003 - 2005

OCR-Optical Character Recognition

Responsibilities:

( Data entry

( Processed claims and/or verifies and maintains data in accordance with

company policies and procedures in a timely manner

( Understands the team's performance against measured operational goals

( Exceeded individual accuracy standard

Comp Management

Responsibilities:

( Data entry

( Filing; opening, sorting and sending out mail

( Sorting and batching different types of insurance claims and files

( Client contact

Moore AutoPlex; Moore, Nissan, Jeep - Ellisville, MO

2002 - 2003

Receptionist

Responsibilities:

( Greet customers

( Answer and route incoming phone calls to appropriate departments and

individuals

( Handling the money/transaction when a car is purchased

( Ensuring all money, mail, and deposits are correct at the beginning

and end

of each day

( Administrative support to managers

CitiMortgage - Clayton, MO

2001 - 2002

Special Loans Department

Responsibilities:

( Audit of new loans

( Ensuring and setting up personal mortgages and loans

( Handling correspondence to customers involving their mortgages and

loans

Computer Skills

( MS Windows ( MS Word

( MS Excell ( MS Works

( MC Access ( MS PowerPoint

( Auto Cad ( 20/20

( 10 Key ( 55 WPM

( PeopleSoft

Education St. Louis Community College of Meramec -St. Louis, MO

References Available Upon Request

Contact this candidate