WENDY W. REYNOLDS
West Mifflin, Pennsylvania 15122
Email: ******@*****.***
412-***-**** (Cell) 412/466-8787 (Residence)
PROFESSIONAL SUMMARY:
Sales: In store representative for Blue Buffalo Co LTD, Wilton, CT
Management: 28 years experience in the aviation industry; managing and
scheduling of flight personnel
Administrative: Highly skilled with an ability to work independently while
exercising good judgment. Problem solving, leadership, organizational,
communication and interpersonal skills have been developed through
extensive experience. Flexible and reliable.
PROFESSIONAL EXPERIENCE
GREAT PLAINS LEASING, INC. - Wilton, CT (2008 to present)
PET DETECTIVE (IN STORE SALES REPRESENTATIVE)
. Represent The Blue Buffalo Co in-store (multi locations) by educating
pet parents on the benefits of BLUE using a unique, GROW approach.
. Communication of store activities to Regional Demo Manager
. On time reporting
. Responsible for sales increase at three pet stores
o Petsmart 585: June 2008 through February 2010: 47% increase
o Petco 1811: June 2008 through February 2010: 91% increase
o Petco 1812: June 2008 through February 2010: 106 % increase
VOYAGER JET CENTER LLC. - West Mifflin, Pennsylvania (2003 to 2010)
ADMINISTRATIVE ASSISTANT TO DIRECTOR OF MAINTNANCE
. Assist Chief Inspector with daily input of records.
. Assist Maintenance Manager with daily input of crew times.
. Responsible for daily entry and completion of all customer work
orders.
. Responsible for processing of all invoices related to Maintenance
Department.
. Research records to see that all Service Bulletins and
Airworthiness Directives have been complied with in accordance with
the FAA on all aircraft.
. Order supplies for entire Company.
. Created and implemented training program for Supplemental Flight
Attendants for Company.
. Trained in Frame Maker program.
. Open, sort and distribute mail for entire Company.
. General office filing, telephone and other miscellaneous
clerical duties
C.J. SYSTEMS AVIATION SERVICE - West Mifflin, Pennsylvania. (2000 to 2003)
Field Manager Assistant
. Work in 135 Records Departments in Life Flight.
. Daily flight data entry for 26 aircraft, helicopter and fixed wing.
. Compile records for reports to send to field mechanics as to the
status of the inspections due on various life limit parts on
aircraft and inspections due on the aircraft.
. Responsible for the maintaining of the historical records for life
limit aircraft parts to be sure they are not overflow for
the safety of flight.
. Research records to see that all Service Bulletins and
Airworthiness Directives have been complied with in accordance
with the FAA on all aircraft.
. Daily entries of all maintenance performance on all aircraft.
. Rebuilt all helicopter model files in the computer to comply with
new Service Bulletins and Airworthiness Directives issued and new
inspections issued.
. General office filing, telephone and other miscellaneous clerical
duties.
WESTINGHOUSE ELECTRIC CORP/CBS CORPORATION, Pittsburgh, Pennsylvania.
(1977 to 2000)
Chief Flight Attendant / Flight Service Coordinator
Perform responsibilities as chief flight attendant and flight service
coordinator for senior corporate executives and other employees /
representatives of Westinghouse / CBS on a fleet of company owned
airplanes. Privileged to confidential situations in which information,
documents, and / or senior corporate executives are involved; maintain
total confidentiality. Adhere to rigid and unpredictable schedules and
situations.
. Coordinated, scheduled and implemented activities of company
flight operations. Assign and direct the efforts of all
personnel. Scheduling of personnel for corporate trips, trip
reservations, flight assignments and trip tickets in support of
the corporate flight operations department.
. Perform a variety of administrative duties, including but not
limited to, the compilation of various monthly reports, processing
of correspondence and mail.
. Along with vendor, developed and maintain database to manage
information related to flight operations.
. Interface daily with all levels of personnel, internal and external to
the company.
. Negotiated prices for catering around the United States.
Purchased products in various countries producing vast savings.
. Organized billing system on computer to bill a charge back fee to
our Executives budgets for their trips.
. Compiled all aircraft data for end of month and year-end reports.
This included flight hours, maintenance hours on aircraft, crew
duty time, crew sick days and vacations days, gallons of fuel used
and cost per gallon.
. Coordinated all utilities services, catering, passengers manifest
and baggage loading when entire fleet of six aircraft were
dispatched to same locations.
SCIENCE AND TECHNOLOGY CENTER - Churchill, Pennsylvania - Facility with
over 850 employees (1999 to 2000).
Receptionist
. Assisted building managers with general office preparation and
administrative functions.
. Directed calls for maintenance to proper individuals.
. Set up entire filing system for building manager's office.
. Created phone directory for complete site.
. Worked for security office answering phones. Processed
applications for security badges.
WESTINGHOUSE / ALCOA, Allegheny County Airport, West Mifflin, Pennsylvania.
(1970 to 1977)
. Receptionist, Scheduler, Dispatcher
KEYSTONE AERONAUTICS, Allegheny County Airport, West Mifflin, Pennsylvania.
(1968 to 1970)
. Ticket Agent, Freight Agent, Accounts Payable, Accounts
Receivable, Charter Agent for Commuter Airline.
Kent Rockwell - Owner
EDUCATION
Attended Community College - South
Word Processing
Pittsburgh, Pennsylvania
Richardson Management Associates
Current in CPR and Emergency Training
Dallas, Texas
Continuing education available upon request
References available upon request