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Customer Service Sales

Location:
Portland, OR, 97202
Posted:
October 19, 2010

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Resume:

Travis See

*** ** ******** **., ********, OR ****2

415-***-****

abiyso@r.postjobfree.com

Quick decision-making skills, efficient prioritizing of projects and

multi-tasking enable me to work well independently and as a team

player. I have always exhibited the highest level of customer service.

Most recent full-time positions involved increased levels of

responsibility, independence and accountability - managing a shop in

downtown San Francisco and traveling the west coast as a

manufacturer's rep. I am an insightful communicator and possess strong

skills in mentoring, training and public speaking to a wide variety of

audiences.

Employment History

Seasonal Athlete Nike Factory Store, Portland, OR May to September 2010

- Customer service, sales and stocking product

- Occasional event set-up at corporate headquarters

Sales Manager The Custom Shop, San Francisco, CA Mar 2009 to Jan 2010

- Coordinated with home office, factories and in-house tailor shop to

ensure timely deliveries of appropriate/expected merchandise

- Hired, trained and mentored staff in the unique nuances of the

luxury/custom menswear industry

- Provided each customer with a thorough, full-body measurement profile

which included photography and 30+ measurements that indicate particular

physical characteristics unique to that individual (keeping in mind that

while human bodies are all the same, they are indeed different)

- Facilitated complete lifestyle consultation with each customer to create

in-style, seasonal-appropriate wardrobe choices, recommending best

purchases that fit their budget, personality and/or occasion

- Exercised a keen ability to recommend selections that flatter each

customer with appropriate silhouettes, colors, tones and patterns which

often included building a rapport with their partner (and their partner's

preferences)

- Spearheaded the offering of complimentary shoe shine services for

clientele, which resulted in the publishing of several human interest

stories in both local and national newspapers

- Resolved inherited issues developed prior to hire; enforced rigorous

quality control system through full garment measurements/inspection

- Collaborated with owner (buyer) and window display vendor to show brand

cohesiveness and suggested ways to capitalize on unique opportunities in

that particular market

Mentor and Style Director TaylorStitch Custom Clothing, San Francisco, CA

Dec 2008 to Present

- Guided the process of selecting and streamlining overall offerings to a

manageable and cohesive collection

- Presented the idea of auxiliary categories/services for additional

revenue streams to ensure constant business growth and brand enhancement

- Attended trade shows to mentor in the buying process, illustrate ways to

maximize their exposure to potential business partners, and facilitate

introductions to key people in the industry

West Coast Sales Manager Individualized Apparel Group, San Francisco, CA

Sept 2007 to Dec 2008

(AK, AZ, CA, ID, MT, NV, OR, UT, WA and WY)

H. Freeman and John Cooper (Suits, Sport coats and Neckwear) -

Individualized and Y'Apre (Shirts) - Corbin (Trousers)

- Represented multiple custom-oriented apparel lines for three companies

(available as branded or private label) under one corporate umbrella

- Acted as liaison among factories, stores, customers and tailor shop;

successfully established personal relationships with a wide variety of

personalities in order to provide excellent customer service and drive

sales

- Maintained a high level of accountability as a problem solver to create

solutions for any store or customer with issues of factory production or

store staff measuring

- Attended 60+ trunk shows/in-store appearances per season as well as trade

shows (MRket)

- Advised stores on how to create unique in-store events that would target

their customers and increase sales

- Opened new accounts which then required training of store owners,

managers and staff

- Provided special assistance with difficult-to-fit and high-end customers

- Attended factories where lines were produced to learn how the products

were made to better represent them to the stores and customers

- Scheduled and prioritized all travel logistics, making optimal use of my

time and company's resources

Men's Suits Nordstrom, Westfield Center, San Francisco, CA June to Aug

2007

- Sales and customer service

Custom Clothing Manager Bullock and Jones, San Francisco, CA July 2005

to June 2007

- Sales of high-end sportswear

- In-house custom clothing expert

- Created and maintained displays in between scheduled visits from display

manager

Remodeling Sale Patrick James, Mill Valley, CA May to July 2005

- Customer service, sales and stocking product

Sales Associate/Merchandiser/Buyer Alexander Davis, Boise, ID Aug 1996

to May 2005

- Assistant Buyer (MAGIC, West Coast Collective, Northwest Clothing Show)

- In-house expert for shoes and custom shirts

- Designed all window and in-store displays

- Conducted "Dress for Success" seminars for college organizations

consisting of 100+ students per session

Assistant Wardrobe/Costume design for film "Tattoo... A Love Story"

Tattoo Productions, Boise, ID July to Aug 2001

(Film awarded Grand Jury Prize and Audience Award at 2002 Florida

International Film Festival)

- Worked with characters' needs while communicating "looks" with director,

cinematographer and set designer

- Acquired/completed needed clothing within severe budget restraints and

demanding deadlines

- Created costumes from scratch when necessary/desired

Education

Boise State University, Boise, ID 1990 to 1996

Communications Major

- Applicable art classes: Basic Design 2D and 3D, Costume Design,

Photography and Play Writing



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