Manager Customer Service
Resume:
Vanissa T. Green
***** ***** ***** *****, *********, GA 30238
abiypv@r.postjobfree.com
PROFILE
Natural-born writer with excellent communication and customer service skills and a bachelor’s degree in English to
enhance and expand those abilities. Self-motivated and versatile whether working alone or with others. Meticulous
and diligent in my approach to any profession.
SKILLS SUMMARY
* Manager * E-Newsletters
* Mediator * Book Reviews
* Communicator * Multimedia Presentations
* Cashier * Essays
* Copyeditor * Poetry
* Interviewer * Short Stories
* Researcher
* Newspaper Articles
PROFESSIONAL
EXPERIENCE
Copyeditor
A. G. Green Ministries Cape Girardeau, MO 1998-Present
* Copyedits e-newsletter, blogs, and any correspondence, advertisements, or promotional materials.
* Copyedited Why Faith? Your Guide to Surviving and Thriving in Tough Times, a book self-published by
Dr. A. G. Green.
Executive Director of Women’s Department
Rhema Word Breakthrough International Ministries Cape Girardeau, MO 1998-2009
* Organized and directed other ministries, programs, and events targeted at various needs of women.
* Taught lessons in women’s study group.
* Assisted pastor in counseling.
* Assisted administrative department in any area needed, like accounting and clerical.
Author
Journey Student Literary Magazine Cape Girardeau, MO 2009
* Wrote and published a short story, “The Misadventures of Cody: A Thief in the Night”.
Columnist
The Crossroad Cape Girardeau, MO 2008
* Wrote five articles for beginning newspaper, a monthly publication targeting the African-American
community in the Bootheel.
* Discussed topics and writing assignments with managing editor/owner.
* Interviewed sources for newspaper articles.
Teller/Proof Operator
First State Bank & Trust Sikeston, MO 1998-2004
* Cashed checks, received deposits, sold cashier’s checks and traveler’s checks, filled change orders, and
other teller-related duties.
* Encoded checks, balanced customer’s deposits, balanced teller transactions, and other proof operator
duties.
* Assisted loan department, filed loans, and helped whenever and wherever needed.
Vanissa T. Green Page 2
Supervisor/Acting Assistant Manager
Hardee’s Restaurant Miner, MO 1988-1998
* Opened and closed the restaurant, while supervising up to 10 employees at a time.
* Worked as cashier, cook, maintenance, hiring, and firing.
* Balanced all cashiers and safe, made deposits, ordered and counted inventory, made work schedules, and
assisted manager whenever and wherever needed.
HONORS &
PRESENTATIONS
Sigma Tau Delta
* Inducted into the international honor society for English majors.
Journey Reading
Southeast Missouri State University Cape Girardeau, MO 13 April 2009
* “The Misadventures of Cody: A Thief in the Night” (Short Story).
* “The Defense” (Dramatic Monologue).
* “Crayons” (Poem).
First State Bank & Trust Five Year Commemorative Award
EDUCATION
Bachelor of Arts, English/Mass Communication, 2010
Southeast Missouri State University Cape Girardeau, MO
Computer Science Major, 1991-1992
Southeast Missouri State University Cape Girardeau, MO
Accelerated Studies, GPA: 3.5/4.0, 1991
Sikeston Senior High School Sikeston, MO
COMPUTER &
EDITING SKILLS
* Microsoft Office * Pages
* Microsoft Word * Keynote
* Microsoft Powerpoint * iMovie
* Microsoft Publisher * Familiar with Chicago Manual of Style
* Adobe InDesign CS4 * APA
* iWorks * MLA
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