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Customer Service Sales

Location:
Bethlehem, PA, 18018
Posted:
October 19, 2010

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Resume:

Danette Negri

*** *. ******** ******

610-***-****/Cell 610-***-**** Bethlehem, PA 18018

abiyp4@r.postjobfree.com

PROFILE

Self motivated and highly organized with excellent interpersonal and

problem solving skills, ability to work with minimal supervision and meet

tight deadlines. 28 + years in business administration practices:

accounting procedures, advertising, sales, employee benefits, recruitment,

and cost management. Proficient in the following areas:

Customer Service

Planning/Organizing

Procurement/Negotiation

Windows and Office Systems

Expediting

Inventory Control

CURRENT EDUCATION AND LICENSURES

PAUL MITCHELL VISION ACADEMY 05/2010

- 07/2010

Esthetics Course - Temporary License Issued 09/02/10 - 06/02/2011

PA State Boards Complete October 2010 - Awaiting Esthetics License

Nail Technician - Licensure Active since 08/10/99

PROFESSIONAL EXPERIENCE

FLSmidth, Inc., Bethlehem, PA 2000 - 2009

Purchasing Agent (2005 - 2009)

Developed sources, obtained quotations, negotiated contracts, placed

orders, and expedited delivery of products and services. Responsible for

procurement in the following areas: bronze castings, all non-ferrous

(copper, aluminum), fasteners, gaskets, seals, power transmission items

(conveyors, sprockets, chain, couplings), springs, and fabricated parts.

Secondary buyer for kiln and mill shells. Managed and obtained all required

MSDS for logistics.

. Development of procurement procedures to manage emergency line

equipment breakdowns receiving three successive personal achievement

awards.

. Acquired and secured key vendor relationships enabling cost management

stability.

. Developed, created and implemented cross training program for in-house

customer service employees.

. Initiated and maintained warehouse merger and acquisitions of repeated

purchased parts facilitating an annualized cost savings of $35K.

Expeditor (2003 - 2004)

Expedited orders in production as well as technical documentation required.

Requested production schedules, shipping documentation and associated

costs.

. Participated in weekly project management meetings as liaison for

acquiring and monitoring accurate production schedules,

expediting/forecasting, QA, logistics and billing.

. Initiated successful cost effective solutions for the areas of sales,

purchasing, vendors, QA and traffic.

. Implementation and testing of new worldwide electronic expediting

system.

Domestic Billing Specialist/Warehousing Administrator (2002 - 2003)

Commercial invoicing for domestic customers: spare/repair part orders,

advance invoicing, credit/debit memorandums, and monthly commission

percentages. Maintained warehouse receiving reports/invoices, computed and

reconciled inland freight transportation, customs entry fees, and

forwarding fees for overseas sales orders.

. Full-charge management of shipping manifests for all

domestic/international repair orders.

. Implementation and creation of A/R logistical invoicing incurring

substantial cost savings for accounts receivable department.

. Researched and maintained state sales tax records and requirements.

. Processed monthly commissions for corporate distributors.

Danette Negri PAGE 2

Administrative Assistant (2000 - 2002)

Administrative support to the General Manager of Corporate Commissioning.

Supervised secretarial support staff: attendance, coverage, and

workflow/project coordination. Experienced in MSHA and OSHA guidelines and

requirements.

. Initiated improvement of division's consultant program for timely and

accurate reimbursements. Creation of new filing procedures and records

maintenance for the billing of: services, reallocation of salary to

projects, overseas pay differential and personnel files. Managed visa

status and verification of MSHA (Mine Safety and Health

Administration) certification.

. Facilitated the successful renewal of annual individual consultant

contracts thereby minimizing discrepancies prior to final completion.

. Organized corporate training schedules for Mine Safety and Health

Administration Program for new employees and annual renewal

certifications.

. Reinstituted and managed clothing program for field employees within

budgetary guidelines negotiating vendor and clothing selection for

distribution. Coordinated all logistics to various project sites for

secured purchases. Maintained accurate account receivables for

individual employee contributions and reallocation of monies to

company.

ANDREAJAMES FUR SALON, Morristown, NJ 1995 - 1997

Manager / Sales

Family owned business from 1979 to 1997. Managed all small business

practices: showroom sales, front desk management, storage intake and

repairs. Maintained profit and loss statements, accounts

receivable/payable, bank deposits, advertising, and HR management.

Consignment and purchase negotiations for retail stock. Coordination of

seasonal sales and promotions including fashion show productions. Opening

and closing. Responsible for alarm controls on showroom and vault.

Texaco, Inc., White Plains, NY 1991 - 1995

Senior Administrative Assistant

Administrative responsibilities including travel arrangements, composition

of correspondence and general office duties.

. Implemented and maintained filing structures and workflow coordination

for administrative support staff.

Additional Management/Administrative Experience

Bell Laboratories Readers Digest Seiko Corporation

(Benefits Dept) (Mktg / Prod Dept) (Merchandising Dept)

Bell Communications Research AT&T Revlon Corporation

Corp. (Recruitment/New (Sr. Admin Assistant) (Merchandising & Sales

Employee Orientation) Dept)

Exxon Corporation Mobil Oil Corporation Philip Morris

(Recruitment/HR Relocation (Exec Secretary Corporation

Dept) Computer App Div) (Admin Assist Int'l

Sales)

EDUCATION

1981

Institute of Business Careers, Highland Park, NJ - Advanced Certificate of

Business Sciences. Successful Certification Completed

REFERENCES

. References Available Upon Request.



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