Human Resources Manager

Susan W. Kohler

***** **** ****** *****, *******, LA 70734 225-***-****

(cell) or 225-***-**** (home)

********@*****.***

OBJECTIVE

To obtain a position relative to my education and qualifications in a

Human Resources field with a progressive organization offering an

opportunity for challenging work and career development.

SUMMARY OF QUALIFICATIONS

Excellent human relations' skills developed in both academic and

private sector environments.

Computer proficient with MS Office, Internet, ABRA, ADP, and Windows

applications.

Superior ability to achieve immediate and long-term goals.

Ability to execute a number of projects simultaneously.

Proven ability to analyze, plan, manage, and motivate.

Solid oral and written communication.

EDUCATION

Bachelor of General Studies degree, Louisiana State University

May 2000

Emphasis on English, Management, Public Relations, and Industrial

Psychology.

Notary Public February 2001

COURSES TAKEN

Principles of Management Personnel/Industrial

Psychology

Human Resources Management Media Writing

Labor Relations Public Relations Writing

Media Management Advertising & PR Research

ADDITIONAL TRAINING

Labor Relations, FMLA & Labor Law Updates

COBRA Compliance Alert Seminars

Management in State Government, Levels I, II, III

OSHA Illness and Injury Record Keeping

MEMEBERSHIPS AND PERSONAL AWARDS

Society for Human Resources Management

Acadiana Society for Human Resources Management

Louisiana Notary Association

Ventura Foods and Mockler Beverage Co. Safety Committee member

Ventura Foods Facility Crisis Management Team/Security Review Team

LSU Foundation Staff Outstanding Service Award, 1992

EXPERIENCE

Human Resources Manager

Louisiana State University

Veterinary Teaching Hospital & Clinic

Baton Rouge, LA 70803

May 2009- present

o Provide overall leadership and direction for all HR related issues to

VTH&C professionals & staff.

o Investigate employee relation issues such as employee complaints,

harassment allegations and recommend appropriate action.

o Provide coaching/counseling to all employees and serve as mediator in

disputes.

o Develop programs, policies, and processes that enhance the Human

Resources/Employee Relations functions; ensure adherence to policies.

o Counsel and coach Managers on employee relations, performance issues,

leave of absences, etc.

o Provide direction for hiring process including administration of job

descriptions, job posting, etc.

o Responsible for all aspects of the human resources function for VTH&C,

and acts as liaison to HRM on main campus.

Supervisor: Mr. Al Desselle, Assistant Director

Human Resources Manager

West End Lumber Co.

Houston, TX

April 2008 - April 2009

? Provide overall organizational leadership and direction for all

HR related issues to 15 locations in two states-Louisiana and

Texas.

? Execute professional HR objectives, practice, and policies to

meet business needs.

? Provide consultation to managers to improve their ability to

lead and manage effectively.

? Leads and guides the process of change.

? Oversight responsibility for compliance to company rules &

policies and government regulations; employee relations, and

employee development.

? Ensure that all legal compliance and government reporting

regulations are in compliance.

? Work with employee/managers to resolve conflicts and provide

guidance and counsel for HR issues.

? Provide coaching/counseling to all levels of employees and

serve as an advisor.

? Contributes to team efforts by accomplishing related results

in a cooperative and supportive manner.

? Develops programs, policies, and processes that enhance the

Human Resources/Employee Relations functions; ensure adherence to

policies.

? Partners with Safety team to maintain safe/accident free

working environment.

? Maintain OSHA records, injury reports, and work with WC to

facilitate EE return-to-work.

? Serves as a liaison for the Human Resources department to other

divisions, departments, and outside agencies; negotiates and

resolves sensitive and controversial issues.

? Member of safety review board.

Supervisor: Mr. Ken Greer, Regional Vice President

Human Resources Manager

Ventura Foods, LLC

Lou Ana Division

Opelousas, LA

February 2002 - April 2008

? Provide leadership and direction for all HR related issues.

? Work in conjunction with other VP's, Manager's, and/or

Supervisors to achieve plant goals.

? Serve as communication liaison by providing a point of contact

for division human resources for dissemination of information and

feedback to the division on plant and team member issues.

? Respond pro-actively to requests for information, monthly

reports, etc.

? Areas of responsibility include but not limited to

recruitment, orientation, termination, and compensation.

? Supervise and coordinate work of HR Specialist and

Receptionist to ensure achievement of department goals.

? Work closely with Human Resources department at Brea, CA

Headquarters

? Responsible for entire pre-hire process including placing

ads, posting job openings, writing job descriptions, interviewing,

etc.

? Administration of employee hiring and benefits including:

pre-employment checks, drug screens, physicals, and reference

checks

? Initiate and process all benefits for qualifying employees,

i.e. medical/dental, group life, 401(k), and cafeteria plan

including claims and open enrollment.

? Investigate and represent company with employee relations

issues (disciplinary proceedings)

? Represent company with EEOC matters

? Counsel and coach Managers on employee relations,

performance issues, leave of absences, etc.

? Prepare, participate and conduct monthly Supervisor Training

Program

? Develop and/or communicate new personnel policies

? Initiate performance evaluation period for all employees and

conduct evaluations on subordinates

? Initiate, track and process all FMLA

? Process payroll weekly through ADP/Payforce for hourly

employees

? Maintain KRONOS time keeper hours and upload into AS400

? Serve as Unemployment hearing representative.

? Process all documents for termination including notification

to the Dept. of Labor and informing the employee of Cobra rights

and processes Cobra election if required.

? Manage annual open enrollment of health plans and bi-annual

open enrollment of 401(k).

? Process all changes, additions or other modifications to

employee benefits and assist employees with loans and withdrawals

regarding their 401(k) plan.

? Initiate, processes, and maintain safety/worker

compensation records, medical records, DOT driver qualifications

files, and accident files including Workers' Compensation claims

? Submit quarterly and annual OSHA reports as well as

quarterly Dept. of Labor reports.

? Utilize ABRA or Ultralink system (HR) for input/retrieval

of employee data and to create reports.

? Arrange for annual on-site employee flu vaccinations.

? Record, transcribe and maintain monthly safety committee

minutes.

? Process all requests for employment verification for

previous and current employees.

? Member and Secretary of safety committee.

? Participate in local salary survey annually.

Supervisor: Mr. Richard (Dickie) Reed, Vice-President, Administration

Human Resources Manager

Mockler Beverage Company (Anheuser-Busch Distributor)

Baton Rouge, LA

May 2000 - February 2002

? Areas of responsibility include recruitment, orientation,

termination, and compensation.

? Responsible for entire pre-hire process including placing

ads, posting job openings, writing job descriptions, interviewing,

etc.)

? Administration of employee hiring and benefits

including: pre-employment checks, drug screens, physicals, motor

vehicle, criminal history, and reference checks

? Initiate and process all benefits for qualifying

employees, i.e. medical/dental, group life, 401(k), and cafeteria

plan including claims and open enrollment.

? Initiate, track and process all FMLA.

? Restructured and amended Employee Handbook.

? Instituted computerized employee benefits systems.

? Serve as Unemployment hearing representative.

? Process all documents for termination including

notification to the Dept. of Labor and informing the employee of

Cobra rights and processes Cobra election if required.

? Process all changes, additions or other modifications to

employee benefits and assist employees with loans and withdrawals

regarding their 401(k) plan.

? Initiate, processes, and maintain safety/worker

compensation records, medical records, DOT driver qualifications

files, and accident files per DOT regulations.

? Submit quarterly and annual OSHA reports as well as

quarterly Dept. of Labor reports.

? Administer and maintain records for random/quarterly

drug screening and alcohol testing for both Anheuser-Busch/Mockler

Beverage and Dept. of Transportation (DOT).

? Confer with employees whom test positive and refer to

EAP for evaluation/counseling.

? Utilize ABRA system (HR and payroll) for

input/retrieval of employee data and to create reports.

? Initiate and track employee FMLA.

? Arrange for annual on-site employee flu vaccinations and

blood drive.

? Record, transcribe and maintain weekly staff meeting

minutes and monthly safety committee minutes.

? Process all requests for employment verification for

previous and current employees.

? Assist and maintain for the Chairman: all

correspondence requests including composition of all internal and

external correspondence; sorting, routing, filing, and follow-up

for any incoming mail; calendar; personal and community involvement

files; and files relating to Anheuser-Busch and Mockler Beverage

Company.

? Member of various committees including safety

committee, moving committee, and United Healthcare Advisory

Committee.

? Notarize all business documents as needed.

Supervisor: Mr. Gary Mockler, Chairman

Mr. Michael A. Coon, Vice-President, Finance

Assistant to the Chair; Office Manager

LSU, Department of English

August 1987 - May 2000

? Serve as primary interface between faculty/staff,

managers, & outside agencies concerning HR related issues.

? Interview, train and supervise personnel (office staff

of six and approximately 25 student workers)

? Responsible for entire pre-hire process including

placing ads, posting job openings, writing job descriptions,

interviewing, etc.)

? Prepare personnel hiring/termination documents, perform

orientation for new hires, staff payroll, and PAR review

? Perform annual performance review of office staff.

? Process all requests for employment verification for

previous and current employees.

? Coordinate return to work for all Leave of Absences

including FMLA processing.

? Prepare and process immigration visa/work permit filings

for faculty.

? Assist in budget preparation for department.

? Maintain leave tracking for both faculty and staff.

? Provide administrative and secretarial support to

academic faculty and staff (i.e. employee relations)

? Assist in problem resolution for faculty, staff and

student complaints.

? Compose and manage correspondence

? Schedule travel arrangements

? Devise, prepare, maintain travel

ledgers/spreadsheets/vouchers

? Annual inventory and daily purchasing

? Schedule appointments and maintain Chair's calendar

Supervisor: Dr. Malcolm Richardson, Chair

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