Dorothy J. Jones
**** ******* ****** ***** ***********, MN 55408
Email: ****************@*****.***
Objective To obtain a position that will utilize my
leadership, communications and organizational skills.
Qualifications
Summary Of ? Extensive Computer Knowledge: Literate on IBM and
Macintosh systems using Microsoft Word, Excel, Power Point, WordPerfect
? Excellent Data Entry, Account Clerks,
Communications Skills, Self Confident & Persuasive
? Excellent Organizational Skills
? Policy or Invoices, Claim Processor
Clerk and Excellent Customer Service Skills
? 10 - key, data - entry, auditing,
inventory charts, and jog logs, team player.
? Attention to details, and problem
solving and decision making skills
? Good mathematical skills and hand
dexterity, hand held scanner on pocket folder
Training
Education & Control Data
Institute
Minneapolis, MN
Major: Office Technology Administrative-
Certificate
Minneapolis Community & Technical College
Minneapolis, MN
Major: Certified Nursing Assistant
Experience
Professional ABX Air
October 2007 - December 2008
Sorter
? Sorting incoming & out going packages, scanners, palletizing
? Operate manual forklift
? Shrink wrap pallets for airlines fright & DHL delivery truck drivers
Doherty Employment Group February 2007 - February
2008
Assembler
? Food production & DVD assembly
? Packaging, palletizing
RGIS Inc.
May 2007 - November 2007
Inventory Auditor
? 10 - keying, cycle counting, scanners, used at department stores doing
their inventory of supplies
National Business System May
2006 - November 2006
Customer Quality Control Specialist II
? Researched mortgage documents on G.M.A.C mortgage companies systems
? Matched correct information, assigned loan account numbers to
confidential documents
? Used Access Data base to print out Cover Sheets
? Worked in accounts payable & receivables, handled business invoices,
purchase orders where they were processed correctly
Wells Fargo Funding - Home Mortgage Inc. July 1997
- April 2004
Operation Processor Clerk II
? Accounts payable & receivables, research, loan look-up, auditing, filing,
data entry
? Researched mortgage home loans, looked them up
? Customer services, answering phones, faxing, and 10 - Key
? Work with post closing underwriting and origination files. Microsoft
word, excel, Access, outlook usage (Windows 95). New loan management and
check deposits. Document analyst
Experiences
Volunteer ? Homemaker/Personal Care Attendant
December 2008 - Present
? Greater Friendship Baptist Church
May 1999 - June 2006
Church Usher