Supply Chain Quality Assurance

***** **** ******** *** ****** S. Marks 216-***-****

Columbia, MD 21044 abiyln@r.postjobfree.com

EDUCATION

University of Maryland, Robert H. Smith School of Business

B.S. Logistics, Transportation & Supply Chain Management and Marketing

(Double Major) Class of 2006

Dean's List, Academic Honors in Fall 2002, Fall 2003, Spring 2004, Fall

2004

Awarded 5 scholarships for by various organizations related to the field of

Logistics and Supply Chain Management

Active TS Clearance with TS/SCI Eligibility

PROFESSIONAL EXPERIENCE

PRTM Management Consultants

Senior Consultant

04/09-Present

. Worked on over 50 proposal efforts focusing on content

generation and contracting requirements

. Selected as a member of the Public Sector Marketing Team to

enhance visibility of the group

. Leader of the Global Public Sector Server Team, assisting team

members with technical issues and introductory processes upon

PRTM employment

. Additional contracting work for numerous additional clients,

focusing on requirements determination and compliance review

Client Engagements:

Harris Corporation Cyber Integrated Solutions (CIS) Business Process

Change Consultant 08/10-Present

. Led development of business process guidebook for a newly

forming business unit (CIS), focusing on adapting corporate best

practices to goals of the new organization

. Led group facilitation sessions to enable guided discovery for

client team members, building stronger processes into their

future product

Department of Homeland Security Office of Intelligence and Analysis -

Information Sharing and Collaboration (DHS I&A IS&C) Performance

Measurement Consultant 05/10-8/10

. Led IS&C's involvement in the OMB's Performance Improvement

Council (PIC), focusing on facilitating and coordinating the PIC

sub-working group on Mission Issues

. PIC Mission Subgroup created a SCOR based metrics scorecard for

the analysis of mission specific issues that was used as a

guiding framework for future OMB processes

. Assisted in the coordination of the Information Sharing

Governance Board (ISGB) and Information Sharing Coordinating

Council (ISCC), planning the future state of information sharing

in the department

Marine Corps Logistics Command Business Process Change and Performance

Management Consultant 04/09-4/10

. Led development of a performance measurement framework,

developing and implementing metrics to improve overall Marine

Corps supply chain efficiency

. Created numerous final deliverables, including the handbook for

business process re-organization for Marine Corps Depot

Maintenance

. Developed gap analyses on future opportunities for improvement

that have been used to create an extension of work scope

. Working on a transformation team, mapping the entire maintenance

process for the Marine Corps in order to enhance their current

processes and maintain readiness levels as budgetary constraints

change

Macy's Logistics and Operations

08/08-03/09

Sortation Manager

. Managed operations of problem resolution area and sortation

system for a distribution center servicing 68 stores

. Lead facility to it highest marks in throughput volume, expense

offset reimbursement, carton divert percentage and all time low

recirculation numbers in the buildings history

IBM Global Business Services - Logistics Practice

Senior Consultant

07/06 - 08/08

Client Engagements:

The Home Depot Manhattan Warehouse Management System (WMS) Consultant

10/07-08/08

. Led system testing to create a set of standard practices for a

nationwide roll-out over 40 distribution centers

. Worked as an on-site systems expert for go-live support at

facilities in Atlanta, Chicago and Dallas

. Developed training documentation to aid in the transition of

each site to its client final ownership

Kohl's E-Commerce: Manhattan Warehouse Management System (WMS)

Consultant 1/07-10/07

. Led test creation and tester training for outbound processes,

systematic modifications and printing capabilities

. Supervised floor activities in several major system processes

yielding a smooth transition during multiple go-lives

Cingular Wireless: Reverse Logistics Consultant

10/06-1/07

. Led quality assurance program for 13 sites: responsibilities

included researching, managing, and reporting on the accuracy

and abilities of technicians'

. Led effort to reform the quality assurance process and planned

organizational chart

. Created a personnel matrix in order to determine the correct pay

scales for sites around the US

Discovery Channel Stores: Strategy Consultant

07/06-10/06

. Created a set of benchmarks to aid in creating a new

distribution strategy. Areas of analysis included financials,

interviews, breakdowns of physical space, and freight zoning

. Lead interviews with Senior VP's in order to determine future

client goals and initiatives

Northrop Grumman - Electronic Systems

Supply Chain Management Administrator (Intern)

06/05 - 08/05

. Worked on the implementation of SCATS (Supply Chain Active

Tracking System) for all inbound shipments to Northrop Grumman

ES and helped increase compliance to over 90%

. Created a new more efficient process to uniformly cite suppliers

who failed to comply with the system

Department of Resident Life

Resident Assistant

03/04-05/05

. Managed 28 residents in their day to day activities

(disciplinary, academically, etc)

. Awarded program of the year for community development

ACTIVITIES

Logistics, Transportation & Supply Chain Management Society (LTSCM)

Vice-President of Professional Relations and Scholarship

04/03 - 12/04

. Coordinated presentations for the society for members to learn

about the Logistics field

Smith Undergraduate Student Association (SUSA)

Vice-President of Events

12/04 - 12/05

. Ran a committee to managing room requests, facility set-up and

staffing for all 21 undergraduate clubs

SUSA Signature Event Manager

03/04 - 12/04

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