Edith Jackson-Cabbell

*** ********* ***** . *******-

Salem, NC 27105 . 336-***-**** . abiyl6@r.postjobfree.com

HUMAN RESOURCEs

. Talent Management

. Employee Recruitment/Training

. Benefit Administration

. Creative Problem-Solver

. Payroll Administration

. Operational Supervision

. Budget Development

. Policy and Procedure Management

. Proposals, Quotes, and Invoicing

Professional Summary

Strategic and organized professional with strong analytical, customer

service, and communication skills. Multi-skilled in business management.

. Facilitated the hiring of over 100 associates for new retail unit

. Achieved distinguished store performance in customer satisfaction

rating and instrumental in improving front-end customer focus scores

from 83% to 96%

. Contributed to store making top line profit margin, sales objectives,

inventory goals, and net earnings before taxes which lead to store

achieving 104 percent of bonus potential

. Orchestrated several promotional displays in store which won company

wide contests and increased sales on those commodities

. Recognized as team of top company profit earners for 2003 and 2004

Computer Skills

Microsoft Excel, PowerPoint, Word, Outlook; QuickBooks; Kronos Payroll; and

PeopleSoft

Professional Experience

Administrative Manager 2007 - 2010

Lowes Home Centers Kernersville, NC

. Provided high-level administrative support and managed organizational

standards, policies and procedures

. Managed the activities of human resource administration, payroll,

training and development, safety, benefits

. Oversaw store support staff to successfully maintain business

operations; supervised cash office, return and customer service desks,

checkout, receiving department, and return-to-manufacturer

Owner/Agent 2006 - 2009

Jackson-Cabbell Agency Winston-Salem, NC

. Interviewed, assessed, hired, and managed sales staff

. Produced budget and sales goals for staff as the owner/manager and

examined monthly financial records to maximize the agency performance

. Ensured that policy and procedure guidelines were followed

. Formulated program for client management, such as policy reviews

Agent 2005 - 2006

Combined Insurance Winston-Salem, NC

. Negotiated health insurance policies for new and existing customers

. Followed and stayed educated on all compliance guidelines and

procedures

. Ensured that all paperwork was completed appropriately and timely

Edith Jackson-Cabbell

Page 2

Co-Manager 1998 - 2005

Lowes Foods Winston-Salem, NC

. Practiced and complied company's human resources policies, procedures

and programs

. Recruited, selected, trained and supervised store staff in areas of

customer service, merchandising and store operations

. Managed and guided employees in the area performance expectations

. Ensured store functioned in compliance with all federal, state, local

statues and company policies

. Trained staff to deliver high level of customer service

Co-Manager 1990 - 1998

Kroger Company Charlottesville, VA

. Anticipated and addressed talent needs through proactive recruitment,

staffing and development activities

. Mentored and guided employees, ensuring all were well-trained and

capable of performing assigned duties

. Practiced and complied company's human resources policies, procedures

and programs

. Ensured store functioned in compliance with all federal, state, local

statues and company policies

. Maintained confidential wage and salary information

Education

MBA

American InterContinental University Hoffman Estates, IL

. Concentration: Human Resource Management

BA

Roanoke College Salem, VA

. Major: Psychology

. Minor: American History

Additional Training

Intermediate Microsoft Excel

Forsth Technical Community College Winston-Salem, NC

Corporate Education Services (Leadership)

Forsyth Technical Community College Winston-Salem, NC

Women in Management

Central Virginia Community College

Lynchburg, VA

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