GEORGE W. MILLER
**** **** ****** ( Kenosha, Wisconsin 53142 ( 262-***-**** (
abiyi6@r.postjobfree.com
SUMMARY
A forward-thinking top finance executive, with profit and loss
responsibility as well as extensive experience in the indirect
automotive floorplan industry. Proven capabilities in sales and
marketing, credit management, loyalty management, revenue growth,
financial planning and forecasting, risk management, and cost
reduction, as well as strategic planning. Identifies avenues for
development and establishes agendas to attain increased revenue and
profit. An integral, highly accomplished team leader, who continually
contributes to bottom-line growth.
KEY ACCOMPLISHMENTS
o Regional General Manager in the Indirect Automotive Floorplan Banking
Environment: Responsible for overseeing and managing $4,200,000,000
indirect automotive finance receivables. Placed $100,000,000 in new
automotive floorplan loan business each year for five years. Managed
265 dealerships in 16-state region and grew the floorplan business from
72 accounts to 108 accounts in five years. Produced margins of 2.65%
and ROA of 1.65%
o Zone Sales Manager Experienced in the Indirect Automotive Floorplan
Banking Environment: Directed and managed $3,500,000,000 indirect
automotive finance field sales office, with team of 28 sales and credit
staff. Realized increase in floor plan share from 55% to 75%. Managed
retail credit operation for acquisition of new business, with major
emphasis on quality and market share. Increased profits from
$20,000,000 to $45,000,000. Attained return on equity equal to 20.1%.
Responsible for managing, directing and developing sales staff covering
13 states. Attained total acquisition income of $112,000,000 per
month.
o Project Leader, Indirect Lending Sales and Marketing Operations:
Delivered growth by building high-performance teams. Created and
championed cooperative team-oriented work environment, which combined
resources from 32 departments to implement first consumer retail
loyalty incentive program for DaimlerChrysler. Generated 7,000 vehicle
sales and $40,000,000 in profit margins. Established relationships
across broad spectrum of departments and acted as chairman for Loyalty
Work Team, which produced 16 new initiatives and increased R.L. Polk's
corporate loyalty by four points. Championed cross-corporate team to
develop first lease strategy program, which resulted in moving lease
penetration 13% to 16%, an increase of 87,000 incremental vehicle
sales.
o Product Development Manager Indirect Automotive Lending: Effected
positive change to improve efficiency, productivity and market position
in indirect lending arena. Established pricing process for 92 branches
across U.S. Expanded and improved various automotive finance brand and
services, which improved competitive positioning, helping corporation
in achieving $852,000,000 in corporate profits. Developed three
national innovative pricing structures, which raised market, share over
15 points.
o Controller/Financial Analyst Banking: Improved and streamlined
processes. Designed financial systems for tracking and reporting
profit and loss competencies to increase budget and forecasting
accuracy. Prepared daily and monthly business results to senior
management to become more competitive.
EXPERIENCE
VOLKSWAGEN CREDIT, INC., Pleasant Prairie, Wisconsin
Regional General Manager 2005-2010
Responsible for $850,000,000 in floorplanning and commercial lending.
Produced over 224,000 consumer retail and lease contracts, worth
$3,700,000,000, across 16 states and 265 dealers in five years.
Facilitated $4,200,000,000 indirect automotive finance receivables. Placed
over $100,000,000 in new floorplan loans per year for five straight years.
o Earned ranking as top-rated regional office three out of five years.
DAIMLERCHRYSLER FINANCIAL SERVICES, Auburn Hills, Michigan
Loyalty Manager 2002-2005
Increased R.L. Polk loyalty penetration rate four points through various
initiatives. Developed consumer retail lease vehicle strategies. Created
and championed cooperative, team-oriented work environment, which combined
resources from 32 departments to implement consumer retail loyalty
programs.
o Generated 7,000 new vehicle sales and over $40,000,000 in profit
margins.
o Chaired executive committee's loyalty work team, which produced 16
initiatives and increased loyalty by 35%.
o Earned appointment to champion cross-corporate team for consumer lease
loyalty, which resulted in moving lease penetration from 13% to 16% (an
increase of 87,000 incremental vehicle sales).
Zone Sales Manager, Philadelphia, Pennsylvania 1995-2002
Directed and managed $3,500,000,000 indirect automotive finance. Managed
sales and credit function for 13 states, with a staff of 28 individuals.
o Improved dealer floor plan share from 55% to 75% and attained total
acquisition income of $112,000,000.
o Increased profits from $20,000,000 to $45,000,000 in seven years, with
return on equity equal to 20%.
o Served as member of Zone Risk Management Team, which monitored 178
dealerships.
Product Development and Pricing Manager, Southfield, Michigan 1991-1995
Established indirect pricing for 116 branches across U.S. Expanded and
improved various automotive finance brand products and services
highlighting floorplanning and competitive pricing positioning which helped
corporation in achieving $852,000,000 in corporate profits. Developed
three new national innovative pricing structures, which raised market,
share over 15 points.
Regional Marketing Manager, Washington, D.C. 1990-1991
Oversaw marketing development of six states, with nine branches and 23
sales personnel. Conducted classes in obtaining new floorplan accounts,
retail lease and balloon note consumer financing to branch and dealership
personnel.
Area Sales Manager, Philadelphia, Pennsylvania 1988-1990
Led group of automotive dealers to support retail finance and floorplan
business in three states. Managed 28 dealerships, 16 were floorplan
accounts.
ADDITIONAL EXPERIENCE
CITICORP ACCEPTANCE COMPANY, Boston, Massachusetts
Regional Sales Manager, 1986-1988. Directed staff of 11 account managers in
13-state region. Conceptualized, marketed and implemented consumer and
commercial floorplan programs within team environment. Increased floorplan
accounts from -0- to 13 with a total acquisition value of $6.5 million
Regional Controller, 1986. Designed financial systems for tracking and
reporting daily and monthly results. Installed forecasting system for
budgets and senior-level reports.
Senior Credit Analyst, Columbus, Ohio, 1985-1986. Accumulated and
underwrote commercial floorplan credit files. Responsible for zone vice
president's monthly review.
Account Manager, Philadelphia, PA, 1983-1985. Solicited and signed
automotive dealers for floorplan. Also signed dealers to send retail
consumer loans to the corporation. Signed 10 floorplan accounts as a start-
up operation.
WINNER LINCOLN-MERCURY, Philadelphia, Pennsylvania, Finance Director, 1980-
1983. Responsible for financing of retail automotive consumers. Attained
120-car sales average per month, with 75% finance take rate.
RICHARD C. duPONT, Wilmington, Delaware, Accountant, 1975-1980. Maintained
records and books for the du Pont family. Oversaw businesses, including
Cessna aircraft dealership franchise; cattle and crop farms; horse racing
and breeding; and islands; as well as stock and fund portfolios.
EDUCATION
UNIVERSITY OF DELAWARE, Newark, Delaware
B.S. Business
BRANDYWINE COLLEGE, Wilmington, Delaware
Degree in Accounting
COMPUTER SKILLS
Microsoft Office Suite