Customer Service Manager

Brett M. Walker

**** ********** **** *

Semmes, AL 36575

Home Phone: 251-***-****

Work Phone: 251-***-****

E-mail: *******@*****.***

Objective

To obtain a position with high job security that utilizes my managerial

and customer service abilities, and to continue being a productive and

key player in the workforce.

Professional Experience

April 2010 - Present

Branch Account Executive 2

Citifinancial, Mobile, AL

Responsibilities include but not limited to:

. Generating and Closing personal and secured loans.

. Managing a cash drawer.

. Receiving and posting payments.

. Meeting preset Loan and delinquency goals

. Selling products to new and existing customers.

Jul 2008 - Feb 2010.

Store Manager.

Titlemax, Mobile, AL

Responsibilities include but are not limited to:

. Selling our product to potential customers.

. Creating employee schedules

. Paying all store expenses

. Local business to business marketing

. Heavy collections training

. Creating bank deposits

. Overseeing employee cash handling and payment procedures

. Employee training to company standards

. Setting and meeting monthly loan and profit goals

Jan 2000 - Jul 2008.

Any further employment information available upon request.

Education

University of South Alabama, Aug 2002 - May 2004

Theodore High School, High School, Sep 1998 - May 2002

Licenses

NMLS ID# 302424

Skills

Specific Listing -

Have direct hands-on managerial experience in a fast paced environment

Able to set and meet realistic and profitable goals through

self-motivation

Can provide excellent customer service

Great at promoting and selling services/products

Proficient with using computers and various programs

Honors and Awards

Goal Achievement, Feb 2010

One of the most important criteria at Titlemax is to beat the loan and

profit amount of the same month last year, which I accomplished every

month as Store Manager

References

Valentine Regelado

District Manager

Titlemax

Phone: 251-***-****

Scott Seay

Store Manager

Titlemax

Phone: 251-***-****

Ronald Cruz

Service Technician

Gulf Coast Rehab

Phone: 251-***-****

Contact this candidate