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Customer Service Sales

Location:
Rock Spring, GA, 30739
Posted:
October 19, 2010

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Resume:

Doris Renee’ Graves

*** ******** ****

Rock Spring, GA 30739 –423-***-****

OBJECTIVE: I am seeking a long term position with a solid, reputable,

successful company. I am highly motivated, committed,

versatile, and have solid work ethics. I am organized and

strive to always be prepared to accomplish objectives.

SUMMARY: Proven ability to work effectively alone, as a team, with the

public, management and customers. Overall dependable,

organized, efficient, motivated and posses integrity.

WORK HISTORY:

1/2002 – 7/2008 Advantage Sales and Marketing,

Greenville, SC

Retail Merchandiser – Was a member of the Bi-Lo Mini-Set

Team in Chattanooga, TN area Bi-Lo’s. Worked in new items,

reset grocery, frozen and dairy sections. Did retail for accounts

represented by Advantage Sales and Marketing making sure

their items were in each Bi-Lo Stores.

5/1998 – 11/2000 Rossville/Chromatex Div. of Culp, Inc.,

Chattanooga, TN

Marketing Coordinator – Responsible for entering swatch/

colorline orders into AS400 from sample rooms in two different

locations. Answering the phone for the Marketing Department,

typing memos and letters, filing, basic office duties.

10/1990 – 5/1998 Rossville/Chromatex Div. of Culp, Inc.,

Chattanooga, TN

Customer Service Representative – Dealing daily with customers

over the phone. Taking and processing orders. Keeping up with

production of orders and shipping when ready. Looking up information

on customers orders when they would call inquiring if would be on time.

Handling complaints and problems. Basic office duties.

5/1989 – 10/1990 Rossville Yarn, Inc.

Rossville, GA

Secretary to CEO – Typing letters and memos, answering the phone,

filing, basic office duties. Accounts receivable.

10/1985 – 5/1989 Rossville Mills, Inc.

Rossville, GA

Accounts receivable for Rossville Mills, Management Associates,

Rossville Yarn and RDC – Making deposits daily and transfers of money

from one account to another. Typing invoices, filing, basic office duties.

EDUCATION:

1990 New Horizon Computer Learning Center

Advanced Excel 97

Intermediate Excel 97

Beginning Excel 97

Advanced Word 97

1998 Intermediate Word 97

Beginning Word 97

1997 Beginning Windows 95

1997 Chattanooga State Area Vocational School

One Year Secretarial Course

1976 GED

Tyner High School

REFERENCES: Kathy Sexton 423-***-****

Terry Miolen 423-***-****

Helen Lewis 423-***-****

Carmen Gooche 423-***-****



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