Latrice Gray
*** **** **** *****, ********* **
Jefferson City, Missouri 65109
************@*****.***
SUMMARY OF QUALIFICATIONS
* Dedicated and self-motivated individual offering a solid educational
background in Marketing, with education in project management, business
strategies and statistical processes. Educated in delivering the
programs and processes necessary for success. Consistently produce
results above client and employer expectations.
* Excellent communication, organization and time management skills. Strong
multi-tasking abilities, needing little or no supervision. Work well
both independently as a contributing member of a team.
* Proficient in Windows 98/XP/Vista/ 7, Microsoft Office Suites (Word,
Excel, PowerPoint, Access) and the Internet. Experience using all office
machines, including 10- key, type 50wpm.
EDUCATION
Lincoln University, Jefferson City, Missouri July 2009
* Bachelor of Science of Marketing
Wal-Mart Management Trainee Program, Jefferson City, Missouri
August 2009
* Leaders Out In Front
EMPLOYMENT HISTORY
Customer Solutions Representative
Centurylink, Jefferson City, MO December 2009 to
Present
* Responsible for taking incoming and outgoing calls to Centurylink
customers to discuss current promotions and discounts; process product
orders; update customer account pricing; resolve billing issues;
provide information to customers on all products and services.
Management Trainee and Sales Associate
Wal-Mart Stores Incorporated, Jefferson City, Missouri June 2007
to May 2009
* Responsible for execution and delegating of tasks to reach
departmental goals; diffuse employee conflicts; conduct departmental
meetings and set goals; build customer loyalty by exceeding consumer
necessities.
Director of Marketing
Lincoln University Activity Board Jefferson City, MO August 2006 to
May 2009
* Communicated on various levels with advertisers, artists and media
contacts; provided supervision and organization for particular
promotional occasions; responsible for development and implementation
of all marketing plans; aide in designing of layouts for semester
calendars and posters.
ORGANIZATIONS AND AFFILIATION
Student Governmental Association, St. Louis Regional Business Council
Mentee, Freshman Orientation Leader, Student Ambassador, Delta Epsilon Chi,
Volunteer Red Cross Blood Drives.
REFERENCES AVAILABLE UPON REQUEST