Customer Service Sales

Francesca Koehn

*** *. ***** **.

West Allis, WI, 53214

414-***-****

************@*****.***

CAREER SUMMARY

Highly motivated, enthusiastic individual who has experience in various positions. Quick learner with the

ability to work effectively with little or no supervision. Reputation for being honest, dedicated, reliable, and

going above and beyond the job description. Proficient with a variety of software including Lotus Notes.

PROFESSIONAL EXPERIENCE

VF Imagewear Licensed Sports Group 2006-2009

W238 N1800 Rockwood Dr.

Waukesha, WI, 53188

Printing apparel provider for Harley Davidson.

Office Clerk

• Accountable for purchasing and reconciling P-card statements.

• In charge of Accounts Payable.

• Process AP invoices and prepared transmittal logs.

• Responsible for organizing and filing and customer service.

• Data Entry.

• Offered a level of support for the Human Resources Department, receptionist, and maintenance crew.

• Participated in four different safety groups to ensure the facility’s compliance regarding OSHA’s

standards.

• Created and maintained an audit checklist to ensure the facility’s compliance regarding safety in the

workplace.

• Researched a variety of products and vendors to decrease the cost of supplies.

Aerial Company Beauty Supplies 2005-2006

4871 S. 27th St.

Milwaukee, WI

Distribution for professional hair and beauty products.

Entry-Level Sales Associate

• Accountable for opening and closing the store.

• Auditing the cash registers.

• Entrusted with the delivery of nightly bank deposits.

• Customer service and sales.

• Assisted with rearranging and reorganizing the store.

• In charge of training new employees.

• Knowledge of all products and how they benefit the customer.

EDUCATION

• Three-quarters of the way through studying medical transcription.

• Risk Management seminar held in Greensboro, North Carolina hosted by VF Imagewear in 2008.

• In 2005, I participated in 4 different product knowledge seminars held at the Aerial Company Beauty

Supplies store in New Berlin, WI.

• Licensed Cosmetologist Manager for 12+ years.

CERTIFICATIONS

• First Aid

• Blood borne Pathogens

• CPR

• Certified Nursing Assistant

• Trained Medical Assistant

TECHNICAL SKILLS

• Office Word

• Excel

• PowerPoint

• SAP

• Lotus Notes

• Windows

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