Customer Service Manager
Resume:
Deborah Ipsen
Nampa, Idaho 83686
Cell 208-***-****
OBJECTIVE: To obtain a challenging position with your company.
QULIFICATIONS: Self-motivator, organized and very detail oriented. Meets
deadlines, excellent communication and computer skills. Hard worker, fast
learner and can handle multiple tasks. Very knowledgeable with computers
and other office equipment such as Word Perfect, Excel, Windows 7, XP, MAC,
Adobe Acrobat, InDesign, MAS90, Access, Outlook and various other software.
10 key by touch, bookkeeping experience.
EDUCATION: Graduated from Homedale High
Military (8 years)
EMPLOYMENT:
Sept. 2005-July 2010 FAMCO $15.38/hr.
Started out as the admin assistant, answer,
screen and transfer incoming calls, greet customers, resolve customer
issues, process credit requests, payables/receivables, ordering office and
janitorial supplies. After 18 months I was promoted to the office manager
position at that time I took over the rest of the duties to include but not
limited too; HR, payroll, AP/AR, invoicing, sort, open and distribute
inbound mail and faxes, po's, inventory, customer service, spreadsheets,
taking notes at meetings, sales, freight management, warehousing, marketing
and advertising including outbound mailers, or electronic advertisements,
handle food orders for company events, travel arrangements for management,
customer data base, financials for the owners, taxes for end of month,
quarterly and yearly. Served on the lean board committee for 3 years,
helped with technical computer questions or issues, training where needed.
Sept 2002-Nov. 2004 Precision Craft Log Homes $9.50/hr.
Receptionist: answering phones, helping walk in
customers, mailings, marketing and advertising. Handled all internet
inquiries. 6 months later I was promoted to Operations Assistant where I
handled making blue prints, distribute all inboud mail and faxes, outbound
mailers, resolve customer issues, invoicing, A/P, A/R, BOL's shipping and
receiving. Inventory, monthly reports for the salesmen, spreadsheets and
served on the lean board committee.
Oct 2000-March 2001 Allied Seed $8.25/hr.
Receptionist: A/P, A/R, answering phones, helping
walk in customers/growers, filing, daily deposits. Shipping/receiving,
handled all incoming/outgoing mail.
I am a very hard worker, self motivator and love new challenges. I am a
problem solver and finish my tasks on time. I will be an asset to your
company.
References: Precision Craft
711 E. Broadway
Meridian, ID. 83642
Kym Hurst
FAMCO
649 N. Ralstin
Meridian, ID 83642
Marty Artis or Rob Edgar 208-***-****
Allied Seed
9311 Hwy 45
Nampa, ID 83686
David McWilliams
Personal References: Rob LaJoices
Todd Domeier
Cindy Goff
Rob Edgar
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