Customer Service Sales

Angelle Braddy**** North Tonti Street.

Phone: 504-***-**** New Orleans, La E-Mail:70117 abiy67@r.postjobfree.com

AB

Objective:To utilize my skills as a professional with experience in interpersonal interactions as

well as demonstrate the ability to work well with people on different levels.

Skills

Goal driven individual with strong knowledge and experience in Retail, Customer Service and

Healthcare.

Impressive and convincing way to communicate oral and written.

Well organized and detail oriented with the ability to multitask.

Quick leaner; trained others as needed to ensure high quality skills and productive staff.

Ability to solve client/customer issues.

Computer literate, Microsoft applications, ten key numeric, filing and multi phone line use.

Cash handling and credit prcessing.

Experience

The Home Depot Houston, TX 2007-2010

Sales Specialist

Delivered highly professional customer service and increased customer satisfaction ratings

Kept records on all sales, damaged and required products.

Created and maintained a filing system on customers measures, installs and special orders.

Interfaced directly with customers to initiate install process, scheduled pickups, deliveries and

measures.

Processed returns and price adjustments.

Facilitated communication between the customers and installers to resolve issues while building

trust.

Contacted vendors on product pricing and availability.

Responsible for meeting weekly sales quota.

John J. Hainkel New Orleans, LA 2006-2007

Activity Director

Arranged interesting and diverse programs, outings and entertainment.

Created and planned monthly activity calendar and newsletter.

Promoted social interactions and encouraged cognitive processes among residents.

Maintained records on resident’s assessments and reported resident’s development in monthly

ADL meetings with families, staff and physicians.

Attended monthly activity committee meetings on budget, outings and facility planned

entertainment.

Recorded and kept records of all billing invoices on purchases and entertainment payments.

Davis and Davis Insurance Company New Orleans, LA 2006

Receptionist

Greeted clients entering the business lobby.

Contacted and informed family members on outings and events being held at facility.

Answered phone calls and directed client’s calls to proper employees.

Scheduled appointments between clients and staff.

Copied, shredded and filed documents.

Typed memos for office management.

Accepted, sorted and dispersed mail in office.

Ordered offices supplies and check in clients.

St. Anna Residence New Orleans, La 2001-2006

Activity Assistant

Conducted daily activities under supervision as well as worked independently.

Encouraged resident participation.

Worked with Activity Director on ideas to improve more resident and staff participation.

Assisted in offsite outings.

Created monthly calendar.

Established rapport with residents by having one on one assessment session.

Assisted residents in grooming and feeding.

Education

Marion Abramson New Orleans, La 1998

Diploma

Bryman College New Orleans, La 2004

Dental Diploma

Achievements

Number in district sales in 2007 with $30,000 in shutter sales Home Depot.

Awarded numerous Homer badges for displaying excellent customer service Home Depot.

Employee of the month In September and October 2006 Davis and Davis Insurance Company

Contact this candidate