Customer Service Sales

Objective

Seeking full time employment to better the life for my family and I. To

work for a reputable organization to enhance my skills and efficiency

displaying my ability and dedication.

Highlights of Qualifications

Dedicating employee with a stable work history and am ready to branch out

to obtain work experience in a satisfying field of being able to work at a

company that helps others. Expert in establishing lasting business

relationships to ensure goal surpassing performance; type 40 wpm, dedicated

organization, customer service skills, extensive knowledge of social

service, working with special needs and disabilities. Certified Nursing

Assistant and great with people.

Skills Summary

Certified Nursing Management Communication

Assistant Customer Service Personal Care

Report Preparation Scheduling Stocking

Written Correspondence Sales

General Office Skills

Professional Experience

Health care: direct care

PREPARE REPORTS FOR MANAGED CARE ORGANIZATIONS AND UTILITY COMPANY,

ENSURING FULL COMPLIANCE WITH AGENCY REQUIREMENTS AND TIGHT DEADLINES.

Working with mentally and physically disabled adults.

Rehabilitation of disabled individuals.

Medical stocking.

Customer Service/sales/Problem Solving

PROVIDE IMPECCABLE CUSTOMER SERVICE:

Call center experience in sales and customer service.

Employment History

Tac world wide temp agency- Kansas City, MO

Digital Representative, January 2010 to April 2010

ozanam - Kansas City, MO

Youth Care Specialist Counselor, April 2008 to September 2009

Triality - Liberty, MO

Direct Care Professional, July 2006 to April 2008

Immaculata Manor - Liberty, MO

Direct Care Professional, March 2002 to July 2006

heartland residential care - Claycomo, MO

Direct Care Professional and House Supervisor, September 2000 to March 2002

Accent Telemarketing - Kansas City, MO

Sales Representative, August 1999 to November 1999

ADT Security systems inc - Kansas City, MO

Inbound/Outbound Dispatcher, May 1998 to April 1999

Education

national american university - kansas city, mo

BACHELOR IN SCIENCE, JANUARY 2006

12 Credits Obtained

Liberty senior high school - liberty, mo

HIGH SCHOOL DIPLOMA, JUNE 1996

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