Customer Service Manager

Location:

Posted:

October 15, 2010

Christine L. Foss

Burbank IL 60459

***********@*****.***

Employment History

MB Financial Bank 1997 - 2009

f/k/a InBank

Oak Forest, IL

Mailroom Manager

1. Collected and distributed all inter-office mail

2. Received all incoming mail and distributed to each department including

the President's Office, Bank Tellers, Customer Service and the Loan

Division

3. Responsible for the preparation and mailing of approximately 7,000

customer statements on a monthly basis including the coordination of

inserts such as check images and promotional material

4. Delivered mail to U.S. Post Office on a daily basis

5. Scanned signature cards for viewing by 3 branches

6. Entered customer information into bank data base

Fannie-May Candies 1990 - 1996

Midlothian, IL

Retail Sales Clerk

1. Packaged and sold fine candies

1. Responsible for inventory of merchandise

1. Operated cash register

1. Opened and closed the store

Trition Manufacturing 1987-1989

Alsip, IL

Assembler

1. Assembled various electronic components in a factory setting

Skills

1 Pitney Bowes Postage Equipment

2 E-Z View Software

3 Microsoft Outlook

4 Nortel Phone Systems

Education

Robert Morris College - Orland Park, IL 1995 - 1996

Business Courses

Eisenhower High School - Blue Island, IL 1980 - 1984

Received Diploma - Participated on Yearbook & Newspaper Staff