Manager Office
Resume:
Carla Renee Dumas
Huntsville, AL 721-8521
***** **** (405)
OBJECTIVE
Self-motivated individual seeking challenging and stimulating insurance
follow-up or patient account position
WORK EXPERIENCE
2009-Present All Women's OB GYN
Huntsville, AL
Office Manager
. Supervise 10 employees
. Order clinical and clerical supplies
. Schedule and confirm surgery appointments and collect payments
. Prepare daily deposits and take to the bank
. Handle incoming requests for medical records
. Complete FMLA, STD and APS forms for patients and insurance companies
. Back up front desk and check out desks as needed
. Adjust Physicians templates and schedules as needed
2008-2009 Alabama Pain Center
Huntsville, AL
Insurance Biller
. Prep and Enter Charges
. Answer incoming calls regarding account status
. Follow up of outstanding insurance payments
2007-2008 Healthy Heartbeat, PC
Oklahoma City, OK
Assistant Office Manager
. Batch and post charges and receipts
. Update and close daily charges and receipts
. Answer incoming calls regarding account status
. Make payment arrangement according to Healthy Heartbeat guidelines
. Run month-end reports
. Back-up Receptionist and Check-Out Clerk
. Train new clerical employees
. Help new Office Managers write Standard Operating Procedures
2006-2007 Oklahoma Cardiovascular Associates
Oklahoma City, OK
Insurance Collector
. Answer incoming calls regarding patient statements
. Review eobs and determine the next appropriate action to collect payment
. Follow up on outstanding claims on AR worklist report
. Make payment arrangement according to OCA guidelines
Patient Collector
. Answer incoming calls regarding patient statements
. Review patient accounts on a monthly basis and set up for outside
collections, if necessary
. Make payment arrangement according to OCA guidelines
2005 - 2006 Crossroads Healthcare Management
Longview, TX
Accounts Receivable Representative
. Batch and post charges and receipts
. Update and close daily charges and receipts
. Follow up of outstanding claims
. Answer incoming calls regarding account status
. Back-up Team Leader
2002 - 2005 Cardiology Centre of Lafayette, LLC
Lafayette, LA
Office Manager
. Previous Business Office Specialists duties
. Hire and train new employees
. Prepare credentialing packets
. Approve and batch accounts payable for the Accountant
. Privacy Officer, Compliance Officer
. Back-up Check-out Clerk
. Back-up Receptionists
. Facilitate monthly physician practice meeting and weekly office staff
meetings
Business Office Specialist
. Batch and post daily receipts
. Update and close daily charges and receipts
. Run and Distribute month-end reports
. Prepare late night schedule
. Prepare timesheets and fax to Accountant for payroll
. Track and approve time off
. Create coverage for absent employees
. Review accounts to be sent to outside Collection Agency
. Prepare accounts in billing system for outside collections
. Review past due accounts and send dunning letters
REFERENCES
REFERENCES AVAILABLE UPON REQUEST
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