High School Training
Resume:
James Morrow
**** ******* *** *** ** ( Riverbank, CA 95367
abiy3l@r.postjobfree.com
OBJECTIVE
I am looking for a position as an operator or service agent in a telephone
call center. I have worked as a telephone relay operator for nearly
fourteen years
Profile
Worked as a relay agent facilitating communications between hearing-
impaired and standard telephone users for over 13 years. Able to
communicate clearly over the telephone.
Served in the U.S. Air Force for more than 11 years. Work as a scheduler
for ground training required good commmunication skills and the ability
to compile data and prepare reports for senior staff personnel.
Skills
. Type 56 wpm (certificate
available)
Employment History
Stellar Nordia Salida, CA 09/18/1996 to
06/01/2010
Relay Agent
. Voice hearing-impaired telephone callers' typed messages to voice
telephone users.
. Type voice telephone users' spoken conversation to hearing-
impaired telephone callers.
. Operate job-specific software for telephone relay service.
IBM San Jose, CA 03/1995 to
07/1995
Element Scanner/Cutter
. Scan read/write head component strips for production defects.
. Operate machine to cut read/write head strips into individual
components.
U.S. Air Force Atwater, CA 06/1990 to
12/31/1994
Ground Scheduler
. Scheduled aircrew members for required non-flight training.
. Produced weekly schedule for aircrews.
. Produced monthly status reports on aircrew currency in required
training.
Education
High School Diploma Archbishop Molloy Briarwood, New 06/03/197
High School York 9
University of Texas at El Paso, TX 09/79-1
El Paso 2/82
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