Customer Service High School

*** ***** ***** *******

Phone 205-***-**** . E-mail abiy20@r.postjobfree.com

Kimberly D. Marimberga

Objective

To obtain a position with the opportunity for

future growth and advancement, allowing me to

utilize the knowledge I have gained through

experience.

Professional experience

2006-2008 Regions Bank

Birmingham, Al

Processing Specialist III

Classify and code incoming materials according to

prescribed breakdown and classification system.

Perform data entry forms, routine correspondence

and reports.

Proofread forms or records for completeness of

entries.

Contact customers, suppliers or company employees

outside the immediate work area to exchange routine

information.

Receive, classify, consolidate, and/or summarize

documents and information.

Keep records of materials removed from files, type

labels and/or perform other incidental clerical

duties required to maintain service files.

2005-2006 Regions Bank

Birmingham, Al

Garnishment Technician

Received and processed levies, garnishment, and

child support seizures.

Researched and reviewed information of customers,

identified accounts on which to place "holds".

Handled various types of communication with

attorneys, customers, and court personnel.

Monitor accounts for appropriate time period, fund

preparation, and forwarding with appropriate court

agency.

2004-2005 SouthTrust Bank

Homewood, Al

Chargeback Specialist

Received credit card disputes and dispute charge

backs for cardholders.

Updated account information for cardholders

Assisted customers of problem solving questions and

concerns in regards to banking needs.

2001-2004 Compass Bank

Birmingham, Al

Trust Account Clerk

Balanced daily transactions using Microsoft Excel

and paid 3000-Pension and Lump Sum.

Provided customer service by notifying clients of

incoming wires within given time frames.

Coordinated stop payments and account research.

1999-2001 First Commercial Bank

Pelham, Al

Bank Teller

Assisted customers and employees of problem solving

questions and concerns in regards to banking needs

and process daily transactions for customers.

Crossed sell bank products.

Handled general clerical duties such as; answering

multi-line telephone systems, typing, and filing.

Education

2000 Alabama Institute of Banking

Attendee

1999 Pelham High School

Pelham, AL

Graduated with High School Diploma

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