Manager Customer Service

Leila D. Baggett

**** ******* **.

Virginia Beach, VA 23456

757-***-****

abiy1m@r.postjobfree.com

Objective:

To use the skills I have acquired over the years in an environment that

allows me to Grow and Advance.

Qualifications:

Very Organized, Highly Motivated, Dependable, Quick Learner, Multi-task

easily, Years of Managerial experience

Education:

Tidewater Community College 90'-93'

Virginia Beach, VA

Frank W. Cox High School Graduated-1990

Virginia Beach, VA

Relevant Experience:

OrienUSA, LLC 2010-present Administrative Assistant

Invoice all orders for the managing partner,

using QuickBooks 2010. Coordinate shipping all

orders with warehouse in Chicago, IL. Assign

and confirm carriers and bills of lading

clients. Confirm all Freight costs with various

freight companies. Handle all government

inquiries and bids. Accounts payable, Accounts

Receivable, Collections Submit daily orders to

Chinese manufacturer. Handle all incoming calls

for call center. Track inventory, Track when

vessels come into port. (Part-time)

Nimmo Childcare Inc. 2008-2010 Human Resource Manager, Financial

Administrator

Handle Bi-weekly payroll for 24+ employees,

Accounts Payable & Receivable, Conduct

Background checks on new employees, Monthly

billing for State and Government, Reconcile all

accounts monthly, Relay reports to Owners and

Vp of the Bank. Complete I-9's & W-4's for

employee.

Fanton & Sons 2005-2008 Human Resource Manager

Handle all office duties owners required,

Payables, Receivables, Billing, Handled weekly

payroll, Worked on quotes and contracts,

reconciled account monthly

Hanjin Shipping 1995-1997 Customer Service, Booking Manager

Worked directly with customers booking freight,

processed original Bills of Lading, Supervised

Manifest for each vessel, and cleared cargo

with U.S Customs

Inchcape Shipping 1992-1995 Transportation Manager

Daily Accounts Payable &Receivable for Joint

Venture, Freight Cashier

R ceptionniste, Import/Export Clerk. Worked

with customs for Product going in and out of

the United States

Other Experience: Microsoft Excel 2010, Word 2010, Publisher 2010,

QuickBooks 2010, Management Skills, Red Cross, CPR, AED Certified,

Background checked through Virginia State Social Services & State

Police

References Available Upon Request

Contact this candidate