ZED SMYTH
***** ****** ****** **., ******** Beach DE 19971 . 484-***-**** .
abixxi@r.postjobfree.com
RESTAURANT GENERAL MANAGER
Service-focused and cost-conscious with strong expertise in front and
back of house operations to establish a welcoming, energetic dining
atmosphere.
Solid history of success building high-energy service and culinary teams to
ensure optimum guest experience. Excel at increasing check averages through
strategic up-selling of food, wine, and alcohol. Adept in all facets of
operations to include food quality and presentation, safety and sanitation
compliance, budget administration, and inventory management. Developed a
rapport with vendors, corporate management, and community organizations to
improve brand image and maximize revenues.
Core Competencies Include:
Dynamic Guest Experience, Menu Planning, Cost Reduction/Waste Management,
Vendor Management, Contract Negotiations, Leadership, FOH & BOH Operations,
Inventory Control, Advertising & Promotion, Budget Writing, P & L
Management, Safety & Sanitation Compliance
Work Experience:
Hobo's Restaurant & Bar, Rehoboth Beach, Delaware
GENERAL MANAGER 9/2009 - present
Held full accountability for front of house team, coordinating with owner
to schedule staff and align operations with business and regulatory
requirements. Work hand in hand with owner to hire and train all staff.
Implement and maintain all bar par levels; create & implement food &
beverage specials. Manage purchasing and inventory control to ensure
sufficient levels of high quality product with minimal waste. Collaborate
with owner to implement business strategies and menu concepts. Ensure
pleasurable dining experience for guests.
Jellybeans Southside Jam, Allentown, Pennsylvania
GENERAL MANAGER 5/2005 - 3/2009
Held full accountability for kitchen, bar, and service teams, coordinating
with managers to schedule staff and align operations with business and
regulatory requirements. Conducted evaluations, coached staff, and guided
recruitment and training. Booked and negotiated contracts for all
entertainment. Designed and created advertising and marketing strategy.
Managed purchasing and inventory control to ensure sufficient levels of
high quality product with minimal waste. Collaborated with Manager to
implement corporate business strategies and menu concepts; trained kitchen
staff on new menu items.
Sodexo Bethlehem Pennsylvania
GENERAL MANAGER, Allentown Business School Food Service 1/2004-5/2005
MANAGER, Lehigh University Dining Services 8/2001-1/2004
SUPERVISOR, Lehigh University Dining Services 6/1999-8/2001
Oversaw construction and opening of new location, at Allentown
Business School. Hired, trained, supervised, evaluated performance,
and scheduling. Monitored compliance with safety, sanitation, and food
preparation standards. Managed purchasing, inventory control, and
waste, maintaining food cost levels at 32%. Established and continued
contact with vendors. Responsible for all vending services on campus.
Supervised Goodman Stadium and Stabler Arena concessions, student
dining facilities, retail sandwich shop and convenience store.
Controlled all operations for each outlet.
Development:
Micros Computer Systems, Visual Management Security Systems, ServSafe
Training, RAMP Training
References Upon Request