Customer Service Manager
Resume:
William Randall May
Portsmouth, VA 23703
W. Randall May
Objective
TO SECURE A JOB WORKING IN A CUSTOMER SERVICE ENVIRONMENT THAT CHALLENGES
ME TO GROW AS A PERSON AND PROVIDES ME WITH MULTIPLE OPPORTUNITIES TO
DEVELOP MY SKILL AS A PROFESSIONAL
Qualifications
. FIRST CLASS GUEST SERVICE EXPERIENCE
. Exemplary organizational talent
. Excellent telephone skills
. Knowledgeable computer skills
. Working very well with others
Work History
VOLUNTEER, MARYVIEW HOSPITAL, MARCH 2009-PRESENT
. Answering phones at the patient information desk
. Directing patients and visitors around the hospital
. Assisting with duties in the Outpatient Infusion center
Assistant Design Manager, Norfolk Florist & Gifts, July 2009-Feb 2010
. Managing and making assignments to the designers
. Purchasing of floral products
. Production of daily design work
Wedding & Event Coordinator, Lasting Impressions Florist, November 2007-
July 2009
. Sell weddings and event designs
. Install weddings and events
. Responsible for the purchasing of floral goods
Event Stylist, Green Oak Garden Center, July 2006-November 2007
. Sell, design, and execute weddings, corporate events, and parties
. Sell, communicate, and execute weekly contract floral arrangements
. Design statements for the floral shop showroom
. Website administrator
Visual Manager, Belk Department Stores, September 2005-May 2006
. Supervise, plan and implement seasonal visual collateral and trim
. Oversee and maintain all mannequins, focal walls, and display
statements
. Oversee planning, coordination and installation of cosmetic collateral
for events
Event Decorator, Canebrake Golf Club, February 2004-September 2005
. Design, layout and execution of weddings, dinner parties, and other
special events
. Merchandise food for weekly buffets
. Supervise employees in producing large scale events in a short period
of time
Dining Room Maitre d', Purple Parrot Caf , January 2000-November 2004
. Booking and confirming all reservations
. Organizing and overseeing the wait staff
. Greeting and helping guests with any problem they might have
. Organizing the dining room to maximize the capacity
Education
BACHELOR OF FINE ARTS, THEATRE, UNIVERSITY OF SOUTHERN MISSISSIPPI, 1998-
2003
References
REFERENCES AND LETTERS OF RECOMMENDATION ARE AVAILABLE UPON REQUEST
ll May
5605 Greenefield Dr S
Portsmouth, VA 23703
***********@***.***
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