Customer Service Representative
Resume:
*** ***** ** ******.********.********@*****.***
Phone: 757-***-****
Franklin, VA 23851
Alt. Phone: 757-***-****
_____________ Objective _ __
.
To begin a career utilizing my skills, abilities and education challenging
me to learn more.
___ Summary of Qualifications
__ .
* Goal-oriented, hard worker with supporting background and education.
* Energetic self-starter with highly effective problem solving skills.
* Demonstrated organizational effectiveness; strong on follow-up.
* Responsible, trustworthy, and versatile team player.
* Developed interpersonal skills, having dealt with a diversity of
professionals, clients, and staff members.
* Good listener, cooperative.
* High-performance individual with a self-motivated working style and
have strong critical-thinking skills.
* Able to work independently and function effectively with
multidisciplinary teams from all areas of an organization
Education
.
06/1997 Northampton Co. High School
East College Study Class
12/2001 Elizabeth City State
University Bachelor of Art (Art)
7/2010 Pruden Center
CDL/ Folklift
____ __ Skills
.
* Microsoft Word, Excel, PowerPoint, Digital Security System,
Electronic Journal, Work Lunch Pad, Point of Sale Cash, Room
Applications
* Internal Security Software
* Keynote, Numbers, Pages
* Unarmed Defense Tactics
* Security Officer, Emergency Respondent
Professional Experience
.
.
Nursery Assistant
03/2010 - Persent Bennetts Creek Nursery
Suffolk, VA
* As an assistant at the nursery I help with the plants that my need to
be cultivated and see that the plants are grown to usable size for
wholesale.
* As well as the propagation and care of young plants.
* Also the removal of plants that to be disregarded
Correctional Officer .
04/2006 - 05/2009 Sussex II State Prisons
Waverly, VA
* Field Training Officer
* Preformed team unit counts
* Supervised subcontractor security personnel
* Resolved conflicts and solved problems
* Monitored emergency call boxes
* Operated Digital Security System (closed caption surveillance
television)
* Maintaining order and discipline within the institution
* Enforcing facility rules, regulations, and applicable legislation
* Searching inmates and environs for contraband
* Transporting inmates to courts, other correctional facilities, or in
to the community (e.g. medical appointments, escorted day-pass, etc.)
* Makes routine inspections of all security equipment, doors, gates,
fences, lighting systems, and other facility equipment as needed
* Providing first-response in the event of riot, fire, medical
emergency, etc.
* Tactical response for ongoing emergencies, such as riot, hostage
taking, or other major crisis
Customer Service Representative
12/2005 - 04/2006 Express Check Advance
Portsmouth, VA
* Customer Service Representative
* Process company financial transactions
* Transported funds and petty cash to the designated financial
institution and offices
* Preformed clients' withdrawals transactions
* Collected payments
* Marketed financial institution services
* Business referrals (i.e. Trust, Lending)
* Cash advances
* Resolving customer issues
* Balancing the vault, cash drawers
* Company inventory management
Executive Security
8/2004 - 09/2005 Private Fraternal Club
Protsmouth, VA
* Maintained a high visibility presence to deter illegal and
inappropriate actions.
* Resolved conflicts and solved problems
* Monitored operations to deter shrinkage and ensure safety of the
company
* Operated Digital Security System (closed caption surveillance
television)
* Provide protection for all property, assets, a clients
References
Edward Ruffin
Supervisor, Sussex 2
407 N. Franklin St,
Franklin, VA 23851
Business reference known for 4 year(s)
H. Johnson
Norfolk Sheriff Dep
6112 B Brookwood
Suffolk, VA 23434
Business reference known for 3 year(s)
S. James
Correctional Officer, Sussex 2
423 South St
Richmond, VA 23238
Business reference known for 6 year(s)
Mike Kindred
Broad St Franklin,
Franklin, VA 23851
Personal reference known for 6 year(s)
Stuart Myron
Knights CT
Richmond, VA 23238
Personal reference known for 15 year(s)
Quintina Speller
P.O. Box 402
Franklin, VA 23851
Personal reference known for 12 year(s)
Contact this candidate