STEPHEN C. THOMPSON

** ****** **** ** ****: (***)303-

0393

North Chili, NY 14514 Home: (585) 594-

3568

E-Mail: abixqj@r.postjobfree.com

PROFESSIONAL SUMMARY

Extensive experience as a Customer Service Engineer with a strong focus on

electronic, electromechanical and computer systems.

Highly skilled in Cinema Systems Integration, Networking, set-up and

installation.

Strong troubleshooting skills in the area of recorders, scanners, digital

cinema servers and cinema projectors.

Developed and implemented shell scripts in Linux to facilitate monitoring

and diagnostics of onsite equipment. This improved response time and

lowered costs.

Worked closely with development engineers and clients to resolve issues

quickly.

PROFESSIONAL EXPERIENCE

EASTMAN KODAK COMPANY, Rochester, New York

Entertainment Imaging Division 2003-2010

Service Engineer (Digital Cinema)

Integrated Pre-show and Kodak Cineserver with existing theater systems

including setting up ticketing systems, projector, networking, theater

automation, audio, DSL and connection to NOC

Installed and provided worldwide Level 3 support for Digital Cinema Systems

24/7 by phone and by onsite visits.

Created service documentation for Kodak Digital Cinema Systems and theater

integration.

Worked with Field engineers onsite to troubleshoot issues related to Barco

projector and Kodak cineserver communications.

Worked closely with Level 4 engineers on escalated issues and beta testing.

Trained call center contractors, field engineers and clients on Digital

Cinema Systems.

Worked closely with local repair vendor to facilitate repair of returned

equipment.

Worked on commercialization team to bring Digital Cinema to market.

Worked with Parts planning to set up FSL to provide same day part delivery

to sites throughout the US and Canada.

Entertainment Imaging Division 1997-2003

Service Engineer (Post Production Equipment)

Installed Motion Picture Recorders in LA, New York, Stockholm, Rome,

England and Australia .

Provided Level 3 worldwide onsite and phone support for Motion picture

laser recorder.

Created service documentation, trained clients and field engineers.

Developed hardware and software tools to service recorders and scanners

Developed and implemented shell scripts in Linux to facilitate remote

monitoring.

Managed monthly Image Quality Analysis program to keep our customers

equipment calibrated and within tight specifications.

Consumer Imaging Division 1996-1997

Product Design Engineer

Designed circuitry to interface TFT LCD to Power PC 821 Microprocessor for

a digital camera.

Digital Motion Imaging 1995-1996

ISCD Development Engineer

Investigated magnification routine and developed a magnification target for

Motion Picture scanner.

Determined new printing density aims and color correction matrix using

regression analysis. Modeled light path for Genesis Scanner.

STEPHEN C. THOMPSON

Work: 585-***-****

Home: 585-***-****

E-Mail: abixqj@r.postjobfree.com

System Concept Engineering Labs, IRAD-S 1994 - 1995

ISCD Development Engineer

Designed and fabricated digital interface board to interface 80196

Microprocessor board to automated film processor.

Utilized ALTERA PLD to integrate three interface boards into one.

Assembled and tested Hall Effect DC motors for Film Processor.

Designed and built LED display unit to display system errors.

AT&T NETWORK SYSTEMS, Oklahoma City, Oklahoma

Plant & Factory Division, 1994

Drafted plans and generated work orders for electrical and communication

capital projects.

Collaborated with management to prioritize resource schedules.

Supervised Technical Personnel; inspected completed jobs.

EASTMAN KODAK COMPANY, Rochester, New York

IRAD-E, Electronic Systems Division

Development Engineer

Implemented design of bi-phase decoder in ALTERA PLD and ran simulations to

determine optimum clock speeds.

Design and fabrication of test fixture for LED Print Head; including

detector circuitry,

LED driver and interface hardware..

Modified Kiethly Data Acquisition system to accommodate LEDS for life test.

Developed LABVIEW software to automatically characterize LEDS.

EDUCATION

New York Institute of Technology, New York, NY

BSEE CUM Laude

Graduate of Kodak's two year Imaging Science Career Development Program

(ISCD),

Red Hat Linux

Christie Service Training and certification

Barco Service Training and Certification

COMPUTER EXPERIENCE

Operating Systems: Centos Linux, Windows XP, Red Hat Linux, UNIX

Software: ALTERA, Pspice, LABVIEW, Excel, Word, PowerPoint, FrameMaker,

Photoshop, HTML, FTP, Telnet, ssh, Acrobat

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